• 4 Ways to Upskill Remote and Hybrid Workers
    Remote Working

    4 Ways to Upskill Remote and Hybrid Workers

    While nobody particularly enjoyed the lockdowns we experienced in 2020 and 2021, it would be short-sighted to suggest that no good came out of them. Being trapped at home wasn’t super fun – but the advancements made to how we worked in that time were seen as a positive by almost everyone lucky enough to experience them.
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  • Mitel Enterprise Connect 2023 header
    Enterprise Communications

    Mitel Leads the Way at Enterprise Connect

    The 2023 edition of Enterprise Connect, held in Orlando, FL, brought together even more partners and customers than last year’s successful event. While the agenda included the expected vendor, consultant, and analyst presentations, it also included such activities as morning yoga and running, a booth crawl, and opportunities for attendees to connect during coffee breaks and other activities.
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  • Another Softphone Security Breach Shows the Importance of Software Assurance
    Product News

    Another Softphone Security Breach Shows the Importance of Software Assurance

    As·sur·rance - a positive declaration intended to give confidence, a promise.

    Software maintenance and updates, often called software assurance, aren’t what most companies think about. And yet, when companies fail to realize the importance of software assurance, big problems can occur, like last week’s softphone security breach that affected millions of people.
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  • Visns blog header
    Application Integrations

    Visns Studio Revolutionizes Communications in Hazardous Environments Using Mitel CloudLink

    In today's fast-paced business environment, efficient communication is crucial for success. We recognize the importance of seamless communication and our partners’ roles in making these communications happen. I am delighted to highlight a unique solution developed by Visns Studio that leveraged Mitel's CloudLink APIs and the Mitel Developer Program.
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  • AI and Machine Learning The Next Partners in Healthcare
    Digital Transformation

    AI and Machine Learning: The Next Partners in Healthcare

    Artificial intelligence (AI) and machine learning (ML) are trending in the healthcare industry now – but they’re more than just fads. With the widespread adoption of telemedicine during COVID-19 and the need to reduce costs while treating record numbers of patients, AI and ML can potentially transform the medical sector.
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  • en-blog-what-to-know-about-communications-security-in-the-age-of-ai
    Security Compliance

    What to Know About Communications Security in the Age of AI

    Unified communications enable employees to communicate and collaborate more effectively through screen sharing, video conferencing, mobile apps, and more.
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  • Democratizing Data is the Key to a People-Driven Organization
    Communications & Collaboration

    Democratizing Data is the Key to a People-Driven Organization

    The concept of data-driven organizations has been around for decades. Today, we have sales data to drive business decisions. Customer data to drive marketing programs. Production data to drive operational efficiencies. Supply chain data to drive sustainability efforts. Business decision-makers use data to understand everything around them — except themselves. It’s true. Most organizations have limited insights into employee behavior, including productivity, collaboration, customer interactions (outside the traditional contact center), and meetings.
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  • 3 Performance Goals for Remote Worker Productivity
    Productivity & Efficiency

    3 Performance Goals for Remote Worker Productivity

    Many elements are within your control in a traditional working environment, where your workforce gathers collectively in an office or similar building. You can design an optimal layout, comfortable set-up, and easily monitor your employees’ progress face-to-face.
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  • photo-en-blog-how-chatbots-save-smbs
    Productivity & Efficiency

    How Chatbots Save SMBs Valuable Time, Money, and Resources

    Managing growth is one of the biggest challenges for small and mid-size businesses (SMBs).
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