Expert Insights

  • Expert Insights

    Watch: Martin Bitzinger on Mitel’s Innovation in Hybrid Communications and AI

    Martin Bitzinger, SVP of Product Management, spoke to Evan Kirstel, B2B TechFluencer, about our vision for 2025 and beyond.
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  • Gen Z Gen Alpha Mitel thumb
    Expert Insights

    Mitel Top Blogs

    Hello, our valued readers! Thank you for coming back again and again to our blog for insights into Mitel’s products and news, industry trends, tips and tricks, and predictions.

    Here's a look back at this year's most popular blogs, as informed by you. Thank you for reading and see you next year!
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  • Aragon Both Globes Badges
    Company News

    Mitel Achieves Consecutive Aragon Globe Leader Positions in Intelligent UCC and Intelligent Contact Center

    In today’s fast-paced communications landscape, leadership isn’t just about adapting to change—it’s about driving it. At Mitel, we’re proud to announce that we’ve been recognized as leaders in consecutive Intelligent Unified Communications and Contact Center Globes by Aragon Research.
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  • Mitel webinar crew
    Communications & Collaboration

    WATCH: Redefining UC Horizons Expert Panel at Mitel Innovation Day 2024

    Mitel wrapped up our 14th annual Innovation Day in October! But what exactly is Mitel Innovation Day? It's a time when we collaborate to share new ideas and nurture cutting-edge thinking to surface fresh ideas we can commercialize in our products.
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  • Mitel in the News
    Company News

    Mitel in The News: 5 Stories You Might Have Missed in October

    Welcome to our monthly recap of Mitel mentions in the news.

    If you are interested in cybersecurity, October is likely one of your favorite times of year—Cybersecurity Awareness Month.
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  • Eric Hanson
    Expert Insights

    Mitel's Eric Hanson Shares Marketing Insights on Top CMO Podcast

    In this episode of the Top CMO Podcast, Eric Hanson, CMO of Mitel, shares insights on repositioning a long-established company to navigate industry shifts and challenge modern market hype. Eric dives into strategies for aligning sales, marketing, and product teams, overcoming the pandemic's impact, and ensuring long-term success in a hybrid business communications landscape. Tune in to learn how to redefine a brand’s story while maintaining core values in a dynamic market environment.
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  • Bill Dunnion Cybersecurity Podcast Mitel blog header
    Expert Insights

    Listen: Mitel CISO Bill Dunnion on We’re In! Cybersecurity Podcast

    This podcast originally streamed here. You can read the full transcript below.
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  • mitel infrastructure resilience
    Customer Experience

    Lessons Learned in Communication Resilience

    As many continue to experience the impact of the global CrowdStrike outage, such compelling events underscore a vital truth for enterprises: even with significant investments in continuity planning and infrastructure, no communication solution is immune to unexpected failures. Whether it’s an internet outage, a severed cable, or a data center affected by severe weather, these disruptions can occur despite our best efforts.
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  • The Future of Business Communications Insights from Mitel CMO Eric Hanson
    Communications & Collaboration

    The Future of Business Communications: Insights from Mitel CMO Eric Hanson

    With a legacy of innovation spanning five decades, Mitel is well-positioned to help organizations navigate the challenges and opportunities of the modern workplace.
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  • Mitel Blair Pleasant NEC blog header
    Customer Success

    Mitel’s Customer-First Approach in a World of Buzzwords

    Business communication vendors and customers often jump on the latest buzzwords and market trends.
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