MiContact Center Business for MiVB

All Releases

EN

• MiCollab ACD WebRTC Pro Integration Guide
• Access Web Ignite Publicly-QRG

10.0

CY-GB

• MiContact Center User Guide (Welsh)

DE

• MiContact Center Business User Guide(Benutzerhandbuch)

EN

• Consolidated Reporting Data Dictionary
• DRN.pdf
• Contact Center Messenger and Google Contact Center AI
• Integration of MiContact Center and Google Contact Center AI
• Multimedia Contact Center-MiVoice Business
• MiContact Center Business Reporting Guide for MiVB Platform
• MiContact Center Business Deployment and BluePrint Guide
• MiContact Center Business System Engineering Guide for MiVB Platform
• MiContact Center Business Workgroup Reporting Guide for MiVB Platform
• MiContact Center Business Release 10.0 Personal Data Protection and Privacy Controls
• MiContact Center Business Ignite Preview Dialer User Guide
• MiContact Center Business Installation and Administration Guide for MiVB Platform
• MiContact Center Business Online Help for MiVB Platform
• MiContact Center Business User Guide for MiVB Platform
• MiVoice Analytics Installation and Administration Guide
• MiVoice Analytics Reporting Guide
• MiVoice Analytics User Guide
• Multimedia Contact Center Installation and Deployment Guide for MiVB Platform
• MiContact Center Business Securing Connections Guide

ES

• MiContact Center Business (GUÍA DE USUARIO)

ES-CL

• MiContact Center Business GUÍA DE USUARIO

FR

• MiContact Center Business GUIDE DE L'UTILISATEUR (FR-FR)

FR-CA

• MiContact Center Business GUIDE DE LUTILISATEUR'(FR-CA)

IT

• MiContact Center Business Guida dell'utente

NL

• MiContact Center Business GEBRUIKERSHANDLEIDING

NO

• MiContact Center Business BRUKERVEILEDNING

PT-BR

• MiContact Center Business(GUIA DO USUÁRIO)

RU

• MiContact Center Business РУКОВОДСТВО ПОЛЬЗОВАТЕЛЯ

SV

• MiContact Center Business ANVÄNDARHANDBOK

ZH-CN

• MiContact Center Business 用户指南

9.5

CY-GB

• MiContact Center User Guide (Welsh)

DE

• MiContact Center Business User Guide (Benutzerhandbuch)

EN

• MiContact Center - Consolidated Reporting Data Dictionary
• FAQ - Contact Center Messenger and Google Contact Center AI
• Integration of MiContact Center and Google Contact Center AI
• MiContact Center Reporting Guide
• MiContact Center Deployment and BluePrint Guide
• MiContact Center Business System Engineering Guide
• MiContact Center Workgroup Reporting Guide
• MiCollab ACD SIP Softphone Agents Integration Guide
• MiContact Center Business Release 9.5 Personal Data Protection and Privacy Controls Version 1.0
• MiContact Center Ignite Preview Dialer User Guide
• MiContact Center Installation and Administration Guide
• MiContact Center Business Online Help and User Guide for MiVB Platform
• MiContact Center Business User Guide for MiVB Platform
• Multimedia Contact Center Installation and Deployment Guide
• Securing Connections in MiContact Center Business

ES

• MiContact Center Business (GUÍA DE USUARIO)

ES-CL

• MiContact Center Business GUÍA DE USUARIO

FR

• MiContact Center Business GUIDE DE L'UTILISATEUR

FR-CA

• MiContact Center Business GUIDE DE L€UTILISATEUR

IT

• MiContact Center Business Guida dell'utente

NL

• MiContact Center Business GEBRUIKERSHANDLEIDING

NO

• MiContact Center Business BRUKERVEILEDNING

PT-BR

• MiContact Center Business (GUIA DO USUÁRIO)

RU

• MiContact Center Business РУКОВОДСТВО ПОЛЬЗОВАТЕЛЯ

SV

• MiContact Center Business ANVÄNDARHANDBOK

ZH-CN

• MiContact Center Business 用户指南

9.4 SP2

EN

• MiContact Center - Consolidated Reporting Data Dictionary
• MiContact Center Reporting Guide
• MiContact Center Business System Engineering Guide
• MiContact Center Installation and Administration Guide
• MiContact Center Business Online Help and User Guide for MiVB Platform
• Multimedia Contact Center Installation and Deployment Guide

9.4 SP1

EN

• MiContact Center Reporting Guide
• MiContact Center Deployment and BluePrint Guide
• MiContact Center Business System Engineering Guide
• MiContact Center Workgroup Reporting Guide
• MiContact Center Installation and Administration Guide
• MiContact Center Business Online Help and User Guide for MiVB Platform
• MULTIMEDIA CONTACT CENTER-MiVOICE BUSINESS

9.4

CY-GB

• MiContact Center User Guide (Welsh)

DE

• MiContact Center Business User Guide (Benutzerhandbuch)

EN

• MiContact Center - Consolidated Reporting Data Dictionary
• Detailed Release Notes
• FAQ - Contact Center Messenger and Google Contact Center AI
• Integration of MiContact Center and Google Contact Center AI
• MiContact Center Reporting Guide
• MiContact Center Deployment and BluePrint Guide
• MiContact Center Business System Engineering Guide
• MiContact Center Workgroup Reporting Guide
• MiCollab ACD SIP Softphone Agents Integration Guide
• MiContact Center Business Release 9.4 Personal Data Protection and Privacy Controls Version 1.0
• MiContact Center Ignite Preview Dialer User Guide
• MiContact Center Installation and Administration Guide
• MiContact Center Business Online Help and User Guide for MiVB Platform
• Multimedia Contact Center Installation and Deployment Guide
• Securing Connections in MiContact Center Business

ES

• MiContact Center Business (GUÍA DE USUARIO)

ES-CL

• MiContact Center Business GUÍA DE USUARIO

FR

• MiContact Center Business GUIDE DE L'UTILISATEUR

FR-CA

• MiContact Center Business GUIDE DE L€UTILISATEUR

IT

• MiContact Center Business Guida dell'utente

NL

• MiContact Center Business GEBRUIKERSHANDLEIDING

NO

• MiContact Center Business BRUKERVEILEDNING

PT-BR

• MiContact Center Business (GUIA DO USUÁRIO)

RU

• MiContact Center Business РУКОВОДСТВО ПОЛЬЗОВАТЕЛЯ

SV

• MiContact Center Business ANVÄNDARHANDBOK

ZH-CN

• MiContact Center Business 用户指南

9.3 SP5

EN

• MiContact Center Reporting Guide
• MiContact Center Business Deployment Guide
• MiContact Center Business System Engineering Guide
• MiContact Center Workgroup Reporting Guide
• MiContact Center Business Blue Print Guide
• MiContact Center Installation and Administration Guide
• MiContact Center-Business Online Help (MiVB)
• MiContact Center Business User Guide
• Multimedia Contact Center Installation and Deployment Guide for MiVB
• MiContact Center Securing Connections

9.3 SP4

EN

• MiContact Center Reporting Guide
• MiContact Center Business Deployment Guide
• MiContact Center Business System Engineering Guide
• MiContact Center Workgroup Reporting Guide
• MiContact Center Business Blue Print Guide
• MiContact Center Installation and Administration Guide
• MiContact Center-Business Online Help (MiVB)
• MiContact Center Business User Guide
• Multimedia Contact Center Installation and Deployment Guide for MiVB

9.3 SP3

EN

• MiContact Center Reporting Guide
• MiContact Center Busines Deployment Guide
• MiContact Center Business System Engineering Guide
• MiContact Center Workgroup Reporting Guide
• MiContact Center Business Blue Print Guide
• MiContact Center Installation and Administration Guide
• MiContact Center-Business Online Help (MiVB)
• MiContact Center Business User Guide
• Multimedia Contact Center Installation and Deployment Guide for MiVB

9.3 SP2

EN

• MiContact Center Reporting Guide
• MiContact Center Busines Deployment Guide
• MiContact Center Business System Engineering Guide
• MiContact Center Workgroup Reporting Guide
• MiContact Center Business Blue Print Guide
• MiContact Center Installation and Administration Guide
• MiContact Center-Business Online Help (MiVB)
• MiContact Center Business User Guide
• MiContact Center Business Multimedia Installation and Deployment Guide

9.3 SP1

en

• MiContact Center Reporting Guide
• MiContact Center Business Deployment Guide
• MiContact Center Business System Engineering Guide
• MiContact Center Workgroup Reporting Guide
• MiCollab ACD SIP Softphone Agent Integration Guide
• MiContact Center Business Blue Print Guide
• MiContact Center Installation and Administration Guide
• MiContact Center-Business Online Help (MiVB)
• MiContact Center Business User Guide
• MiContact Center Business Multimedia Installation and Deployment Guide

CY-GB

• MiContact Center Ignite Preview Dialer

DE

• MiContact Center Ignite Preview Dialer (DE)

ES

• MiContact Center Ignite Preview Dialer (ES)

ES-CL

• MiContact Center Ignite Preview Dialer

ES-LA

• MiContact Center Ignite Preview Dialer (ES-LA)

FR

• MiContact Center Ignite Preview Dialer (FR)

FR-CA

• MiContact Center Ignite Preview Dialer (FR-CA)

IT

• MiContact Center Ignite Preview Dialer (IT)

NL

• MiContact Center Ignite Preview Dialer (NL)

NO

• MiContact Center Ignite Preview Dialer (NO)

PT-BR

• MiContact Center Ignite Preview Dialer (PT-BR)

RU

• MiContact Center Ignite Preview Dialer (RU)

SV

• MiContact Center Ignite Preview Dialer (SV)

ZH-CN

• MiContact Center Ignite Preview Dialer (ZH-CN)

9.3

CY-GB

• MiContact Center User Guide (Welsh)

DE

• MiContact Center Business User Guide (Benutzerhandbuch)

EN

• Integration Guide for MiContact Center with Google Contact Center AI
• MiContact Center Reporting Guide
• MiContact Center Deployment Guide
• MiContact Center and MiVoice Analytics System Engineering Guide
• MiContact Center Workgroup Reporting Guide
• MiContact Center Business Release 9.3-Personal Data Protection and Privacy Controls Version 1.0
• MiContact Center Ignite Preview Dialer
• MiContact Center Business BluePrint Guide
• MiContact Center Installation and Administration Guide
• MiContact Center-Business Online Help (MiVB)
• MiContact Center User Guide
• Multimedia Contact Center Installation and Deployment Guide
• MiContact Center Securing Connections

ES

• MiContact Center Business (GUÍA DE USUARIO)

ES-CL

• MiContact Center Business GUÍA DE USUARIO

FR

• MiContact Center Business GUIDE DE L'UTILISATEUR

FR-CA

• MiContact Center Business GUIDE DE L€UTILISATEUR

IT

• MiContact Center Business Guida dell'utente

NL

• MiContact Center Business GEBRUIKERSHANDLEIDING

NO

• MiContact Center Business BRUKERVEILEDNING

PT-BR

• MiContact Center Business (GUIA DO USUÁRIO)

RU

• MiContact Center Business РУКОВОДСТВО ПОЛЬЗОВАТЕЛЯ

SV

• MiContact Center Business ANVÄNDARHANDBOK

ZH-CN

• MiContact Center Business 用户指南

9.2 SP3

en

• MiContact Center Business Reporting Guide - MiVB
• MiContact Center and Business Reporter System Engineering Guide
• MiContact Center Business WorkGroup Reports Guide
• MiContact Center Business Installation and Administration Guide for MiVB

9.2 SP2

EN

• MiContact Center Business-MiVoice Business Deployment Guide
• MiContact Center Buisness and MiVoice Analytics - System Engineering Guide
• MiContact Center Business Release 9.2 SP2- Important Product Information for Customer GDPR Compliance Initiatives Version 1.0
• MiContact Center Buisness - BluePrint Guide
• MiContact Center Business - MiVoice Business Installation and Administration Guide

9.2 SP1

EN

• Detailed Release Notes
• MiContact Center Buisness_MiVoice Business Reports Guide
• MiContact Center Business and MiVoice Analytics System Engineering Guide
• MiContact Center Business-MiVoice Business Deployment Guide
• MiContact Center Business-MiVoice Business Installation and Administration Guide
• MiContact Center Business-MiVoice Business User Guide
• MultiMedia Contact Center-MiVoice Business Installation and Deployment Guide

9.2

DE

• MiContact Center Business User Guide (Benutzerhandbuch)

EN

• Detailed Release Notes
• MiContact Center Business-MiVoice Buisness Reports Guide
• MiContact Center Business-MiVoice Business Deployment Guide
• MiContact Center and MiVoice Analytics System Engineering Guide
• MiContact Center Business-MiVoice Business Workgroup Reports Guide
• MiContact Center Ignite Preview Dialer User Guide
• MiContact Center Business BluePrint Guide
• MiContact Center Business-MiVoice Business Installation and Administration Guide
• MiContact Center Business-MiVoice Business Multi-Tenant Administration Guide
• MiContact Center - MiVoice Buisness User Guide
• MiVoice Analytics Installation Guide
• MiVoice Analytics Reports Guide
• MiVoice Analytics User Guide
• MultiMedia Contact Center-MiVoice Business Installation and Deployment Guide
• Securing Connections in MiContact Center WhitePaper

ES

• MiContact Center Business (GUÍA DE USUARIO)

ES-CL

• MiContact Center Business GUÍA DE USUARIO

FR

• MiContact Center Business GUIDE DE L'UTILISATEUR

FR-CA

• MiContact Center Business GUIDE DE LUTILISATEUR

IT

• MiContact Center Business Guida dell'utente

NL

• MiContact Center Buisness GEBRUIKERSHANDLEIDING

NO

• MiContact Center Business BRUKERVEILEDNING

PT-BR

• MiContact Center Business (GUIA DO USUÁRIO)

RU

• MiContact Center Business РУКОВОДСТВО ПОЛЬЗОВАТЕЛЯ

SV

• MiContact Center Business ANVÄNDARHANDBOK

ZH-CN

• MiContact Center Business 用户指南

9.1

en

• DRN.pdf
• MiContact Center Business General Information Guide
• MiContact Center Business-MiVoice Business Reports Guide
• MiContact Center Deployment Guide for MiVB
• MiContact Center and Business Reporter System Engineering Guide
• MiContact Center Workgroup Reports Guide for MiVB
• MiCollab ACD SIP Softphone Agent Integration Guide
• MiContact Center Ignite Preview Dialer
• MiContact Center Business BluePrint Guide
• MiContactCenter Installation and Administration Guide
• MiContact Center Site Based Security Admninistration Guide for MiVB
• MiContact Center Business User Guide for MiVB
• Multimedia Contact Center Installation and Deployment Guide for MiVB
• MiContact Center Buisness Securing Connections White Paper

de de

• MiContact Center Business Benutzerhandbuch

es

• MiContact Center User Guide Guia de usuario

es cl

• MiContact Center Guía del usuario (Latino America)

fr ca

• MiContact Center Business Guide de l'utilisateur(Canada)

fr fr

• MiContact Center Business Guide de l'utilisateur(France)

it

• MiContact Center Business Manuale dell'utente(Italia)

nl

• MiContact Center User Guide Gebruikershandleiding

no

• MiContact Center User Guide Brukerveiledning

pt br

• MiContact Center Business Manual do usuário(Brasil)

ru

• MiContact Center Buisness User Guide Russian

sv

• MiContact Center User Guide Swedish

zh cn

• MiContact Center Business User Guide(China)

9.0

en

• MiContact Center Business General Information Guide
• MiContact Center Reports Guide for MiVB
• MiContact Center Deployment Guide for MiVB
• MiContact Center for Buisness and MiVoice Analytics System Engineering Guide
• MiContact Center Workgroup Reports Guide for MiVB
• MiContact Center Installation and Administration Guide
• MiContact Center Business Site Based Security (Multi-tenant) Administration Guide
• MiContact Center Business User Guide for MiVB
• Multimedia Contact Center Installation and Deployment Guide for MiVB

de de

• MiContact Center Business Benutzerhandbuch (Deutschland)

es

• MiContact Center Business Guía del usuario (España)

es cl

• MiContact Center Guía del usuario (Latino America)

fr ca

• MiContact Center Business Guide de l'utilisateur(Canada)

fr fr

• MiContact Center Business Guide de l'utilisateur(France)

it

• MiContact Center Business Manuale dell'utente(Italia)

nl

• MiContact Center Business Gebruikershandleiding(Nederlands)

no

• MiContact Center Business Brukerveiledning(Norway)

pt br

• MiContact Center Business Manual do usuário(Brasil)

ru

• MiContact Center Business User Guide(Russia)

sv

• MiContact Center Business Användarhandbok(Sweden)

zh cn

• MiContact Center Buisness User Guide (China)