Talkative new

Chatbots, video chat, cobrowse, SMS/WhatsApp and social media. All fully integrated into Mitel.

App Overview

Easily connect with customers on their favorite digital channels - but keep the Mitel Omnichannel workflows and reporting.

From enhanced AI chatbots to social media, SMS/MMS, WhatsApp, and video, Talkative fits seamlessly within your Mitel environment. All interactions take place in a single browser tab, with blended workloads, unified routing, and consolidated reporting. And with tools like AI agent assist, contextual customer insights, automatic translation, message preview, and more, your call centre agents can greet and serve customers fast - whatever the channel.

Benefits of Talkative


  • Chatbot
  • Advanced web chat with real time translation
  • Visual chatbot builder
  • LLM-powered agent assist
  • Cobrowse
  • Video Chat
  • Inbound & Outbound SMS/MMS
  • WhatsApp, Facebook Messenger
  • No-code widget builder
  • Proactive nudges to engage website visitors
  • CSAT surveys
  • Salesforce integration
  • OpenAI interaction summaries

Compatibility & System Requirements


Compatible: The 3rd party solution or service is globally interoperable with Mitel Products and is eligible for Mitel MSA Support.

How to Get

Please contact your Mitel Channel Partner/Reseller or visit


Application support: Please contact Talkative
Integration support: Please contact your Mitel Channel Partner/Reseller


With experience deploying best-in-class engagement channels for  organizations globally, Talkative is a proud MSA developer partner specializing in connecting digital journeys with contact centres. 

Ready to talk to sales? Contact us.