Mitel Partner Technical Support

If you are a Mitel partner, login to the MiAccess portal here.

 

For heritage Unify partners, please login here.

 

All problem tickets should be raised via a Mitel Web Portal.


If your required Web Portal is unavailable, or after you have created a Critical problem ticket via the Portal and are dealing with a complete customer outage, please use the appropriate telephone number within the Technical Support section on PowerUp Hub.


In the event of a problem ticket being raised, product certification and licensing validation will be performed to confirm entitlement.

 

North America

MiVoice Business, MiVoice 5000, MX-One, MiVoice Connect & MiVoice Office 400 (including associated Applications)
+1 800 722 1301
+1 480 422 3639

OpenScape Platforms (including associated Applications)
+49 89 7007 16033

MiCloud Connect and Sky
+1 888 322 3822
+1 469 574 8115
+1 408 962 4550


SIP Phone Technical Support
+1 800 574 1611
+1 469 610 3974

Europe, Middle East & Africa

MiVoice Business, MiVoice 5000, MX-One, MiVoice Connect & MiVoice Office 400 (including associated Applications)
+44 1291 436888

OpenScape Platforms (including associated Applications)
+49 89 7007 16033

MiVoice Connect
+44 8081 349920

Asia Pacific

MiVoice Business, MX-One, & MiVoice Office 400 (including associated Applications)
+61 (0)2 90239599

OpenScape Platforms (including associated Applications)
+49 89 7007 16033

MiVoice Connect
+61 1800 258533

For product-specific technical documentation, please refer to the links below:


Ready to talk to sales? Contact us.
Find a Partner (844) 937-6483 Email Us