Mitel Partner Technical Support

If you are a Mitel partner, login to the MiAccess portal here.

 

For heritage Unify partners, please login here.

 

All problem tickets should be raised via a Mitel Web Portal.


If your required Web Portal is unavailable, or after you have created a Critical problem ticket via the Portal and are dealing with a complete customer outage, please use the appropriate telephone number within the Technical Support section on PowerUp Hub.


In the event of a problem ticket being raised, product certification and licensing validation will be performed to confirm entitlement.

 

For product-specific technical documentation, please refer to the links below:


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