Mitel Technical Support

Mitel provides global technical support to our service providers and partners through our offices in North America, the United Kingdom, EMEA, and Asia Pacific. Our partners and customers can rely on Mitel’s team of technical support professionals who provide high-quality, prompt, and efficient technical and product-related support.

To locate a Mitel Authorized Partner or service provider in your area click here, or call us at one of our regional offices throughout the world.

North America
MiCloud Division
800-722-1301
MiCloudSupport@mitel.com
MiCloud Technical Support

Mitel Enterprise Division
+1-800-722-1301
Please contact your Partner

Former Shoretel Products
+1-888-322-3822
+1-408-962-4550

SIP Phone Technical Support
1-800-574-1611
Submit a Support Ticket ›

Former Oaisys Call Recorder Products
1-888-496-9040
support@oaisys.com
Please contact your partner if one is established

EMEA
MiCloud Division
800-722-1301
MiCloudSupport@mitel.com
MiCloud Technical Support

Mitel Enterprise Division
0870-950-3300
Please contact your Partner

Former Shoretel Products
+44-0-808-134-9920
+44-0-1344-208800

APAC
MiCloud Division
800-722-1301
MiCloudSupport@mitel.com
MiCloud Technical Support

Mitel Enterprise Division
Please contact your Partner

Former Shoretel Products
+61-1-800-258-533
+61-2-9959-8080

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