In today's fast-changing world, your communications solution is critical to keeping your organization connected.
But cyberattacks are common, technology constantly evolves, new regulations emerge demanding compliance, and competitors leverage cutting-edge solutions that may leave you behind.
Don't risk your reputation or leave your organization exposed. Mitel Software Assurance is more than good business practice: It’s your peace of mind that you’re entitled to expert support and software upgrade entitlements for the platform you trust.
Mitel Software Assurance
Expert Support and Software Updates ensuring peak performance, security protection and high availability.
Protect your Investment in Unified Communications
Benefits of Mitel Software Assurance
Eliminate unbudgeted upgrade costs
Access to the latest updates for your solution and exclusive entitlements to Technology Migration Programs ensure you are staying current.
Protect against security threats
Embrace cyber security in every business process with continuous security updates and support from Mitel.
End Frustrating Vendor Runarounds
Only with Mitel Software Assurance are you assured of vendor level expertise and support.
Avoid Costly Downtime Disasters
Software Assurance helps minimize downtime by providing predictable reliable service support to boost the efficiency of the platform you trust.
Navigate regulations with confidence
Software Assurance supports your compliance efforts by making available new features and capabilities.
Adopt and Integrate New Applications
Integrate your communications with applications that power your organizations processes to bring added value.
What’s Included In Mitel Software Assurance?
Mitel Software Assurance provides tools, processes and software updates to enhance the efficiency, operability and cyber security of your platform.
Technical Support
With Mitel Software Assurance you get access to our Global Technical Support experts who provide vendor level support to analyze issues and assist with problem resolution. It also entitles you to software maintenance fixes and security updates, as well as access to our knowledge base.
CloudLink Applications
Software Assurance provides you with continuous access to the gateway, APIs, and applications built on Mitel’s CloudLink platform, enabling Customers, Partners and Vendors to build and deliver advanced applications.
Software Updates
With Software Assurance, Mitel provides software updates and ensures the suitability of Mitel Unified Communications for new tech frameworks, so they can continue to meet your evolving business needs.
Security & Compliance
Mitel is monitoring real-time global cyber security from ever-changing threats, for all its platforms, through its global customer base, Partners, Distributors, and Mitel engineers. When Mitel discovers a security threat, a Service Pack is released to update the systems and eliminate the threat
Performance Analytics
Mitel Performance Analytics is a fault and performance management solution that proactively monitors and manages your entire network, and can identify voice and network quality concerns before business affecting outages arise. It provides faster problem resolution and reliable network performance. Available as a price option on some Mitel platforms.
The SWA entitlement to specific service features may vary by Mitel Product, please check with your Partner or Sales contact for more details.
Hear what the experts say
Reputed consultants in the Unified Communications Industry share their views on the value of software assurance and first-hand experiences of customers who were able to overcome challenging situations, from floods to ransomware attacks, along with some cases of organizations who were not prepared for the adversity. Don’t miss it!
Did you know?
With SWA you're able to take advantage of Unify Phone subscription and AI capabilities through Workflow Studio.