CenterLine

CenterLine's Mitel communications platform connects engineering, plant operations, quality, and leadership teams across its global sites. "Mitel Software Assurance isn't just a support contract," says Judy Abbott of CenterLine. "It's a foundational part of maintaining operational readiness [and] managing risk." Software Assurance bundles regular software releases, security updates, and direct access to Mitel expert support into one subscription. For IT leadership, that turns platform upkeep from an ad hoc project into a planned, budgeted line item.

• Meet tightening customer cybersecurity requirements with a communications platform that stays patched and supported
• Move to a fully VoIP environment on a planned schedule, without disrupting production at any plant
• Give engineering, plant operations, quality, and leadership teams a dependable platform for day-to-day collaboration across sites and shifts
• Extend the life of the existing Mitel investment and keep communications costs predictable for long-term planning

• A proactive communications posture instead of a reactive one. 

• "Much like preventive maintenance in a manufacturing environment, Software Assurance enables us to be proactive rather than reactive"

Judy Abbott, HR Systems Administrator, CenterLine

Mitel User Group Board Member

 

• A steady cadence of software releases and security updates, helping CenterLine respond to evolving customer cybersecurity requirements without a separate upgrade project
• A planned, supported path to VoIP modernization that minimizes risk and protects continuity for the teams and facilities that rely on the system every day
• Predictable support costs and a longer life for the existing Mitel investment, giving IT leadership a clearer basis for long-term planning