What is Single Sign-On?

Single sign-on (SSO) is an authentication process that lets users login to a website or an application with only a single set of login credentials, like a single username and password. Once they’re logged on, they’ll have access to a host of different applications. 

The most common example of this is using your existing Facebook or Google login to login to a different third-party application. Within an enterprise system, this will allow employees and users to access proprietary applications that are hosted internally or on a cloud-based system.

Benefits And Advantages Of Single Sign-On

User-Friendliness: SSO can provide a variety of different benefits for an organization. First, it’s much easier on the end user. Instead of having to remember multiple sets of login credentials, there’s only one username and password combination to remember. Something as simple as this can greatly elevate your customer experience. 

Reduced IT Burden: Using single sign-on can greatly help to improve the workflow of your support and IT team as well. A lot of technical requests relate to lost or forgotten passwords. The sheer number of these requests can add up to a lot of wasted employee time and money. SSO provides your business with the ability to scale. Since your IT staff won’t be tied up with unnecessary password requests, they’ll be free to focus on more important tasks. 

Increased Security: Finally, implementing SSO will help to improve security. A lot of security breaches occur due to login information being comprised. With less user login information being stored, there’s less of a risk overall. SSO can also be bundled with features like two-factor authentication to help verify the login identity. 

In Summary

Single sign-on will help to elevate your user experience while freeing up the time of staff who deal with customer support requests. You'll also increase efficiency across your entire organization by giving employees easier access to the applications they need for work.