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Across Health Home Care

Across Health Home Care provides in-home nursing for children in the Dallas/Fort Worth area. To better serve its patients and their families, Across Health Home Care needed to find a way to communicate and collaborate more efficiently with a remote nursing staff.

Across Health Home Care is a family-owned home healthcare company that is passionate about providing high quality nursing and therapy care to children and their families. Growing rapidly, Across Health Home Care has in-home nurses available across the Dallas/Fort Worth area, and is constantly adding new staff to serve its growing list of patients. 

With such a dispersed workforce, Across Health Home Care needed a secure way to communicate quickly between nurses, administrators, patients and their families. With MiCloud Connect and Mitel Teamwork, Across Health Home Care is able to provide exemplary care to more patients, which means happier and healthier kids.

“In home care, the biggest issue is that nobody is sitting in the same office on any given day. We need to be able to be reached, we need to be able to reach our families, we need to be able to reach our staff, we need to keep track of our staff, keep track of our patients. And, so, we really needed a phone that could do that for us. And Mitel has been able to give us that.”

- Jessica Reva, CEO/Administrator for Across Health Home Care

  • Grow company to meet increasing patient list
  • Keep employees connected to ensure efficient operations and best care for patients
  • Meet HIPAA compliance requirements and protect patient privacy
  • A 50 percent increase in nursing hours after implementing the system
  • Easy remote orientation process for new staff
  • Rapid response times during work hours, even if the team are not at a desk, with call routing and forwarding


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