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MAINSAIL LODGING AND DEVELOPMENTĀ 

Mainsail specializes in hotel, corporate housing and resort property management and development. To improve productivity and the customer experience, they turned to Mitel.

"When we were evaluating Mitel, we came across a lot of features that impressed us," said IT Director Robert Melendez. "The UCC license platform allowed my salesforce to work wherever, whenever, no matter what the circumstance was. It gives us a failover capability that might not necessarily be available with other platforms. I have the ability to basically turn on my laptop and make a phone call, just like if it's anywhere else in the world."

    Goals
    • Improve communications capabilities and functionality
    • Gain more flexibility
    • Provide a better user interface for employees
    Results
    •  MiCollab enables IT staff to work seamlessly from anywhere
    • Improved speed in connecting with customers and potential customers
SIMILAR SUCCESS STORIES
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Starwood Hotels - Resorts

Starwood went looking for a better way to handle their communications, and found Mitel.

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Radisson Blu Hamburg

Radisson Blu Hamburg, together with the hotel’s long-standing ICT service provider, sought a reliable, state-of-the-art communications system that would be easy to manage and take productivity to the next level.

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Peninsula Hot Springs
Peninsula Hot Springs

Peninsula Hot Springs was being weighed down by an unreliable, on-site, single telco phone system. With staff edging 350 and with a vastly more diverse business and service offerings, it engaged Mitel and Essential Data and Voice (EDV) to deploy a fully integrated cloud solution that has completely transformed the business.

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