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MAINSAIL LODGING AND DEVELOPMENTĀ 

Mainsail specializes in hotel, corporate housing and resort property management and development. To improve productivity and the customer experience, they turned to Mitel.

"When we were evaluating Mitel, we came across a lot of features that impressed us," said IT Director Robert Melendez. "The UCC license platform allowed my salesforce to work wherever, whenever, no matter what the circumstance was. It gives us a failover capability that might not necessarily be available with other platforms. I have the ability to basically turn on my laptop and make a phone call, just like if it's anywhere else in the world."

Goals
  • Improve communications capabilities and functionality
  • Gain more flexibility
  • Provide a better user interface for employees
Results
  •  MiCollab enables IT staff to work seamlessly from anywhere
  • Improved speed in connecting with customers and potential customers
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