radisson blu hamburg

Under the brand name Radisson Blu, the international Rezidor Hotel Group operates more than 300 hotels and hotel projects in Europe, Africa and Asia. The Radisson Blu Hamburg, a four-star superior hotel at the heart of Hamburg, boasts 556 highly modern and comfortable rooms and suites. At a height of 118 meters, it is the tallest hotel in the city — and also strives for the peak when it comes to customer service by using telecommunications solutions from Mitel.

Download Now

“Hotels no longer generate revenue from telephony these days,” explains IT Manager Jens Eckstein. “That is why, above all, future-proofing, simple configuration and cost efficiency were important to us when choosing a telephone system. MiVoice Business from Mitel already has many features integrated, such as for the back office area, which have to be purchased additionally with other solutions.”

Goals

Outdated analog telecommunications (TC) system
Future-proof solution needed
Approx. 600 analog telephones should remain in use

Results

Reliable and resilient solution
State-of-the-art technology and comprehensive support
Easy to self-administer
New requirements can be implemented quickly and easily
Flexible and future-proof thanks to IP technology

Products

Applications

Find The Perfect Solution for Your Business

Solutions

Similar Success Stories

Abercrombie and Kent

A&K has chosen to standardize on a Mitel 3300 IP Communications Platform (ICP) with IP phones throughout its entire organization to improve customer service.

Worldhotels

Worldhotels saved money and ensured a global reach with MiCloud Connect.

Viking Line

Viking Line stopped dropping calls and got a more flexible communications system when it purchased Mitel.

Ready to talk to sales? Contact us.

(844) 319-5912 Email Us

Solutions

Support

Learn

Search

Select your Language

Americas

Europe

Oceania