White Paper

FCA and Compliance Recording in Financial Services

The Financial Conduct Authority (FCA) is an independent regulatory body in the United Kingdom who oversees the conduct of financial institutions and enhances the integrity of financial markets.

Non-compliance with FCA guidelines or breaches of reporting obligations under MiFID II will be sanctioned with severe penalties for companies in the financial service sector.

Mitel Interaction Recording enables firms to fulfill the requirements of compliance regimes such as FCA, MiFID II and Dodd Frank. Fail-safe recording solutions based on redundancy ensures the highest safety and documentation standards.


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