Cookie Policy

 

Mitel Networks Corporation and its affiliates, subsidiaries and entities that Mitel Networks Corporation operates (collectively, “Mitel”, “we”, “our”, or “us”) is committed to protecting the security and privacy of your personal data and ensuring that we conduct our business in compliance with laws on privacy, data protection and data security.
 
We use cookies and similar technologies for several purposes which are set out in this policy ("Cookie Policy").
 
This is the Cookies Policy for Mitel’s worldwide websites, our affiliated websites and any websites or marketing applications operated by on behalf of Mitel (collectively “our Sites”).
 
This Cookie Policy (together with the cookie section in our privacy policy) sets out our use of cookies and other similar technologies on our Sites. It should be read in conjunction with our privacy policy available at https://www.mitel.com/legal/gdpr/privacy-policy.  
 
What is a cookie? 
 
A "cookie" is a small text file that we transfer to your computer or device so that we can keep track of your interests and preferences and recognize you as a return visitor to our Sites. Cookies may be temporary (session cookies) or permanent (persistent cookies). For example, we may use these technologies to collect information about the ways you use our Sites, to personalize your experience and to support the features and functionality of our Sites or marketing applications. You can set your browser to off or to notify you when you receive a cookie, giving you the chance to decide whether to accept it. First party cookies are set by the Mitel websites and third-party Cookies are set by services we use for features and functionality on our site (e.g. Personalization and Analytics). Third-party cookies are not controlled by Mitel and their specific privacy policies can be found at the respective sites. 
 
When a visitor in a location where GDPR applies does not allow Cookies, no Cookie will be dropped onto their system or equipment until consent is given. The experience of the visitor to the website may be affected. When visiting our Sites, if someone selects that they deny the use of cookies, we will set a single temporary cookie that enforces this selection during the site interaction. This is done as a failsafe to ensure your decision is respected throughout the duration of your visit.
 
Our use of cookies and other similar technologies
 
Our Sites use cookies and/or other similar technologies such as [device-IDs], [in-App codes], [pixel tags] [or web beacons] to collect and store certain information. These typically involve pieces of information or code that our Sites transfer to or access from your computer hard drive or mobile device to store and sometimes track information about you. Cookies and similar technologies enable you to be remembered when using that computer or device to interact with websites and online services and can be used to manage a range of features and content as well as storing searches and presenting personalised content. These technologies include Local Shared Objects (or “Flash cookies”) and Silverlight App Storage or Marketo. 
 
Our Sites uses cookies and similar technologies to distinguish you from other users of our Sites. This helps us to provide you with a good experience when you browse and use our Sites and also allows us to improve our Sites.  
 
Most web browsers automatically accept cookies and similar technologies, but if you prefer, you can change your browser to prevent acceptance of cookies.  Your browser’s help screen or manual will tell you how to do this. For example, you can block or delete cookies by clicking Settings > Privacy > Cookies. Please refer to your browser's privacy or help documentation to find Instructions for blocking or deleting cookies in other browsers. You can also find information about how to disable cookies at http://www.allaboutcookies.org – please note that this is a third-party website and Mitel is not responsible for its content. If you disable your web browser's cookies and other technologies, certain features of our Sites may be disabled and you may limit the functionality we can provide when you visit our Sites or may negatively impact your ability to use, or the performance of, our product and services.
 
A number of cookies and similar technologies we use last only for the duration of your web or app session and expire when you close or exit our Sites. Others are used to remember you when you return to the Sites and will last for longer. 
 
Legal basis for processing cookies
 
We use these cookies and other technologies on the basis that they are necessary for the performance of a contract with you, or because using them is in our legitimate interests (where we have considered that these interests are not overridden by your rights), or depending on the jurisdiction in your location and, in some cases, where you have consented to their use. 
 
We use cookies and/or other similar technologies, such as tracking GIFs, web beacons pixel codes and in-app IDs (either alone or in combination with each other) to create a unique device ID]. 
 
We use the following types of cookies:
 
Strictly necessary cookies. These are cookies that are required for the operation of our Sites and under our terms with you, where applicable. They include, for example, cookies that enable you to log into secure areas of our Sites. 
 
Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how you move around our Sites when you are using them. This helps us for our legitimate interests of improving the way our Sites work, for example, by ensuring that you are finding what you are looking for easily. 
 
Functionality cookies. These are used to recognise you when you return to our Sites. This enables us, subject to your choices and preferences, to personalise our content, greet you by name and remember your preferences (for example, your choice of language or region).
 
Targeting/Advertising cookies. These cookies record your visit to our Sites, the pages you have visited and the links you have followed. We will use this information subject to your choices and preferences to make our Sites and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
 
We may also work with third party advertising networks that gather information about the content on our Sites you visit and on information on other websites and services you visit. This may result in you seeing advertisements through our Sites or our advertisements when you visit other websites and services of third parties. For more information about how to turn this feature off see below or visit http://www.youronlinechoices.co.uk – please note that this is a third party website and Mitel is not responsible for its content.
 
Disabling cookies
 
If you want to disable cookies on our Site, you need to change your website browser settings to reject cookies.  How you can do this will depend on the browser you use.   Further details on how to disable cookies for the most popular browsers are set out below: 
 
The browser settings below are from third party browsers for which Mitel is not responsible.
 
For Microsoft Internet Explorer:
 
1. Choose the menu “tools” then “Internet Options”
 
2. Click on the “privacy” tab
 
3. Select the setting the appropriate setting
 
For Google Chrome:
 
1. Choose Settings> Advanced
 
2. Under "Privacy and security," click “Content settings”.
 
3. Click “Cookies”
 
For Safari:
 
1. Choose Preferences > Privacy
 
2. Click on “Remove all Website Data”
 
For Mozilla Firefox:
 
1. Choose the menu “tools” then “Options”
 
2. Click on the icon “privacy”
 
3. Find the menu “cookie” and select the relevant options
 
For Opera 6.0 and further:
 
1. Choose the menu Files”> “Preferences”
 
2. Privacy
 
 
Where you have not set your permissions, we may also separately prompt you regarding our use of cookies on the Site. 
 
Except for essential cookies, all cookies used on our site will expire after 30 days or after leaving the website
 
You can find more information about the individual cookies we use and the purposes for which we use them below:
 
Types of Cookies:
 
Performance, Security and Functionality:
https://www.sitecore.com/resources/index/white-papers/sitecore-and-gdpr
mitel#lang
visitor
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Coveo: 
https://www.coveo.com/en/pages/gdpr
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LinkedIn:
https://www.linkedin.com/help/linkedin/answer/87080/linkedin-marketing-solutions-and-the-general-data-protection-regulation-gdpr-?lang=en
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Bing:
https://advertise.bingads.microsoft.com/en-us/resources/policies/privacy-and-data-protection-policies
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Marketo:
https://www.marketo.com/company/trust/gdpr/
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CallRail:
https://www.callrail.com/blog/what-is-gdpr-europe-marketing-tech-law/
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Google Analytics:
https://privacy.google.com/businesses/compliance/#?modal_active=none
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SnapEngage:
http://info.snapengage.com/request-information-gdpr-compliant-live-chat
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