Mitel Privacy Policy

Mitel Networks Corporation and its affiliates, subsidiaries and entities that Mitel Networks Corporation operates (collectively, “Mitel”, “we”, “our”, or “us”) is committed to protecting the security and privacy of your personal data and ensuring that we conduct our business in compliance with laws on privacy, data protection and data security.

For the purposes of European Economic Area (“EEA”) data protection law, (the "EU Data Protection Law"), Mitel Europe Limited is the data controller. Our contact details are set out at the end of this Policy.

This is the Privacy Policy ("Policy") for Mitel’s worldwide websites, our affiliated websites and any websites or marketing applications operated by on behalf of Mitel (collectively “our Sites”). This Policy also applies to our direct mail, telemarketing, email campaigns and other similar marketing activities. We encourage you to read this Policy so that you understand Mitel’s commitment to your privacy, and how you can contribute to that commitment.

This Policy describes our general privacy policy and practices in relation to the personal data that we collect and process. In addition, the Policy and the documents referred to within the Policy set out:

This Policy does not extend to the practices of other websites that we may link to, companies that we do not own or control, or to people that we do not employ or manage.

Information we collect about you

When you use our Sites or otherwise communicate with us

If you communicate with our sales or support teams, or apply for a job, through our Sites or otherwise, we may collect the following types of personal data:

Any personal data you share when creating an account, subscribing or opting into to marketing programs, promotions or similar activities and events, or when applying for employment such as:


From Third Parties

Cookies and other technologies

A "cookie" is a small text file that we transfer to your computer or device so that we can keep track of your interests and preferences and recognize you as a return visitor to our Sites. Cookies may be temporary (session cookies) or permanent (persistent cookies). For example, we may use these technologies to collect information about the ways visitors use our Sites, to personalize your experience and to support the features and functionality of our Sites or marketing applications. You can set your browser to off or to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

Our use of cookies and other similar technologies to process personal data and a full list of cookies we use on our Sites and cookies used by affiliated third party websites can be found in our cookie policy which be available prior to May 25 on

How we use your information

We use your personal data to support our business functions, such as fraud prevention, marketing, and legal functions. Examples of how we use your personal data include:

You can object to further marketing at any time by selecting the "unsubscribe" link at the end of all our marketing and promotional update communications to you or by sending an email to our Privacy Service Team at

Summary of legal basis and purpose of processing (EU Data Protection Law)

EU Data Protection sets out a number of different reasons for which we may collect and process your personal data in certain circumstances. Where EU Data Protection Law applies, the legal bases we rely upon include:

Who we give your information to

We may share your personal data with:

Changes to this policy

Any changes we make to this Policy in the future will be posted on our websites and all related websites for additional languages and regions. If we deem the changes to the Policy to be substantive, you may be notified by email. This Policy was last updated on: May 18, 2018

Contact us

Mitel Legal Department

Ready to talk to sales? Contact us.
(844) 319-5912 Email Us