The goal of the Accessibility for Ontarians with Disabilities Act (AODA) is to develop a fully accessible Ontario by the year 2025.


Our commitment to accessibility

Mitel is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence.

We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws.

Mitel’s AODA Multi-Year Accessibility Plan and Policies

This Multi-Year Accessibility Plan outlines Mitel Canada’s compliance with the AODA, sets out Mitel Canada’s upcoming and on-going obligations pursuant to the AODA, and identifies how Mitel Canada will meet those obligations. Mitel Canada is committed to fulfilling our requirements under the AODA and making its premises and services accessible to all Ontarians. 

Mitel’s AODA Policy identifies Mitel’s commitment to reaching its accessibility goals. 

Mitel’s Customer Service Policy outlines Mitel’s is commitment to excellence in serving all customers including people with disabilities. Our accessible customer service policy is consistent with the principles of independence, dignity, integration, and equality of opportunity for people with disabilities.



Visit our careers page for more information. 



Mitel is committed to providing excellent customer service and offers a variety of ways for you to provide feedback.  Please include your name, telephone number, any alternate contact information and your questions and/or comments.

Phone: 1-613-592-2122

Online/email: [email protected] 

Mail: Mitel ATT: Human Resources
4000 Innovation Drive
Kanata, ON
K2K 3K1
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