MiVoice Office Application Suite

With the MiVoice Office Application Suite, your small business has everything you need to enhance your employees’ overall productivity, customer service delivery and quality of decision-making.

Smiling female contact center employee talking on headset

MiVoice Office Application Suite delivers a range of applications on top of your MiVoice Office 250 telephone system. Whether it be unified communications, mobile connectivity, call reporting, call recording or outbound dialing, MiVoice Office 250 customers can benefit from the enhanced performance, all delivered from a single server solution.

Key Benefits

Everything You Need In One Place: Remove the need for your employees to learn multiple applications by providing a single, easy-to-use application suite that delivers messaging, presence, mobility, call recording, call reporting and outbound dialing, all from a single server solution.

Increase business productivity: Help employees spend less time trying to connect with colleagues and more time engaged in productive communications with customers with a single, unified experience.

Multiple Applications - Single Experience: Get a consistent experience across all applications within the suite to significantly reduce implementation and training costs and improve adoption and effectiveness.

Is this product right for you?

Contact Sales

Features

Single, unified experience
Single number reach
Simultaneous ringing / mobile twinning
Chat
Conversations mirrored across all devices
Presence

Click to dial
Call recording
Call logging
Call reporting
CRM integrations
Outbound dialing

MiContact Center Campaign Manager

Boost productivity with structured outbound progressive dialing capabilities.

Get more details

Mitel Phone Manager

A powerful productivity tool, Mitel Phone Manager brings on screen call control as well as presence, directory access and ‘click to dial’ capabilities to your MiVoice Office 250.

Get more details

MiVoice Office Call Recorder

Increasingly organizations are looking to call recording as a prerequisite in their customer services environment. MiVoice Office Call Recorder enables any disputed calls to be quickly located, reviewed and emailed onto the relevant parties.

Get More Details

MiVoice Office Call Reporter

Report, manage and analyze your phone calls to improve performance.

Search

Select your Language

Americas

Europe

Oceania

Other

Looking for Product Support?