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Contact Center

Mitel’s Contact Center portfolio delivers everything your business needs to transform customer journeys into omnichannel experiences. Those experiences empower customers to engage with you on their terms while optimizing your workforce. 

In today’s digital age, the definition of customer experience has changed, and with a cloud-based contact center you can give your customers everything they expect.

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MiCloud Connect Contact Center is a hosted call center with enterprise-grade performance.

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Contact center office

True “over-the-top” multi-tenant Contact-Center-as-a-Service (CCaaS) that’s always-on, highly secure, and instantly scalable. 

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Row of contact center employees on their headsets

Enterprise-grade, multichannel, and cloud-ready solution designed to power customer-centric organizations.

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MiVoice Connect Contact Center is a multi-modal interaction center for the way customers communicate today. 
 

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MiContact Center Enterprise provides a powerful toolbox of applications to transform dated, voice-only call centers into a multi-channel experience.

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Contact Center

Other Contact Center

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