OpenScape Xpert

Critical events require swift and effective communication solutions to ensure timely response and coordination. OpenScape Xpert emerges as the optimal choice for managing such situations seamlessly. With its robust capabilities, OpenScape Xpert empowers organisations in time-critical, high-pressure decision-making processes. It further enhances team communication and collaboration needs that need multi-line or highly orchestrated voice communication. Whether it's to help traders close a deal or dispatchers save lives and support emergencies, OpenScape Xpert protect all that matters.
Mitel OpenScape Xpert

Benefits of OpenScape Xpert

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High reliability

OpenScape Xpert is designed for high availability and reliability, ensuring that critical communications are maintained without interruption.

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Improved collaboration and communication

Xpert facilitates the effective communication and collaboration among teams through integrated conferencing and collaboration tools. Employees can communicate seamlessly from anywhere, as remote work and mobility are supported, across various channels.

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Everything in one place

Perfect overview about all communication channels and calls (phone / emergency call / Radio / Intercom / PA system etc.) on one graphical user-interface, in parallel on many or all seats.

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Enhanced security

OpenScape Xpert incorporates advanced security measures to protect sensitive communication data from potential threats. OpenScape Xpert V8 (released in Q3/2023) has JITC recertification, which guarantees it continues to adhere the specific security and interoperability standards mandated by JITC.

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Future-proof technology

OpenScape Xpert keeps pace with technological advancements, ensuring that the communication infrastructure remains up-to-date and competitive.

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Transform your communication with Mitel OpenScape Xpert

Mitel OpenScape Xpert is a comprehensive communication solution designed for industries where every second counts. It integrates various communication channels, ensuring maximum productivity and seamless interaction. Teams can effortlessly share information, coordinate projects, and make decisions quickly with the help of advanced conferencing tools, instant messaging, and presence awareness. This cohesive communication environment streamlines workflows, allowing your employees to focus on what matters the most – protecting the business.

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Unmatched scalability

Mitel OpenScape Xpert provides unmatched scalability that ensures your communication system evolves alongside your needs. With its flexible architecture, you can easily integrate new features and functionalities as your business requirements change, ensuring that your communication infrastructure remains robust and future-proof. This scalability allows for effortless upgrades, while minimizing downtime. OpenScape Xpert is a scalable communication system that supports your business’ dynamic needs.

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Advanced Security and Compliance

Mitel OpenScape Xpert provides robust security features and compliance measures, communication infrastructure is protected against threats and meets industry standards. In times where cyber threats are on the rise, OpenScape Xpert prioritizes the safety and confidentiality of your communication. Whether you operate in finance, healthcare, public safety, or any other sector with rigorous compliance needs, Xpert protects all your valuable assets, while providing peace of mind for you to stay calm and feel safe.

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Aragon Research Names Mitel Contact Center Leader for 2025

As a first-time recipient of the Leader designation for 2025 in the Contact Center Globe, Mitel’s offerings align with the direction of the Contact Center industry and the demands of the market 

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