Mitel Performance Analytics

Better network performance for business success.

Reliable unified communications network performance improves the user experience and makes better use of an organization’s IT resources. Mitel Performance Analytics is a fault and performance management solution that proactively monitors and manages your entire network, and can identify voice and network quality concerns before business affecting outages arise. Available as part of the Mitel Premium Software Assurance subscription, Mitel Performance Analytics provides faster problem resolution and reliable network performance.





Key benefits

  • Continuous performance monitoring
  • Real-time alerting for fast problem detection
  • Secure remote access and testing tools means problems are fixed faster
  • Shifts support model from reactive to proactive, detecting and preventing problems BEFORE users impacted
  • Proven in more than 5,000 Mitel customer networks
  • End-to-end network performance management of Mitel AND surrounding network
  • Mitel Performance Analytics now supports MiVoice Connect

Carleton University

Tens of thousands of students. Dozens of buildings. Countless systems. The numbers behind the curtain at a typical university are impressive. And it takes an equally impressive communications system to keep it all running smoothly. That’s why Carleton University in Ottawa, Canada has invested heavily in its communications strategy to ensure downtime and emergencies don’t stand in the way of learning, research and changing the world.

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mitel performance analytics

    Deliver proactive network performance management with tools to detect, troubleshoot and address voice quality problems. Mitel Performance Analytics brings you around the clock monitoring, alerts, testing tools and remote access. Analytics and reports deliver additional insight. Take a tour of the latest release, to see how Mitel Performance Analytics can improve your business. 

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mitel performance analytics plus

    Save time on repetitive tasks and manage network performance from a single user interface with Mitel Performance Analytics Plus. Mitel Performance Analytics Plus complements Mitel Performance Analytics with an operations scheduler, set inventory and inventory reports. Take a tour of Mitel Performance Analytics Plus to see how you can centralize solution administration and performance management.

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Mitel Performance Analytics proactively monitors your communications network and provides real-time analytics to help you detect problems quickly and easily. The result is actionable usage and capacity data to help you make smart decisions about your network. This infographic provides an overview of the key features of Mitel Performance Analytics.

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Downtime can be very costly to your business

Any problem or disruption in your network or communications infrastructure can have a dramatic or catastrophic effect on your business and revenue stream. You do not have to be a Fortune 500 company to lose millions due to an unexpected outage or downtime.
The following Infographic let you calculate what just one minute of downtime can cost your business 



Enhance the value of your Mitel communications investment

Mitel Performance Analytics is available as part of the Mitel Premium Software Assurance subscription. Stay current with the latest Mitel Platform software releases, bug fixes and security enhancements, while having access to Mitel’s expert support services whenever you need.

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Laying the Groundwork for UC Network Performance

Preventing network problems before they occur means less drain on IT resources and a better user experience. Establish the best possible foundation for your unified communications network by becoming more proactive in detecting and addressing performance issues before they become big, user-impacting problems. Download Laying the Groundwork for UC Network Performance to discover how to get the most out of Mitel Performance Analytics.

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Alarm Management

It’s easy to get overwhelmed by network alarms. Either you receive too many, or the alarms you see are not relevant. Learn how to be proactive, instead of reactive, in detecting and addressing network problems, by using alarm properties to manage the alarms you see. Download Mitel's Making the Most out of Alarms to discover best practices and how to implement them with Mitel Performance Analytics.

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MPA Plus

Deployment Options

Cloud or Premise

Cloud or Premise

Device Support


Mitel + Third-Party

Trunk/Route/Gateway Utilization

Remote Access/Single Sign-On

Basic Test Tools

Advanced UC Network Testing

Alarms & Alerts

Reporting & Analytics


Group Operations Scheduler

IPT User Dashboard

Inventory Reports (users, sets, services)

Analytics - Capacity and Utilization Reports

Advanced User Operations (moves, deletes)

Set Inventory & Extension/Terminal Registration




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