Whispeak Voice Biometrics
Whispeak SAS
App Overview
Whispeak Voice biometrics enables voice authentication of callers. Using Voice biometrics, call centers are going to provide a smoother, more secure and faster authentication phase. Save 40 seconds on every call, and fight against fraud while enhancing the customer experience by removing explicit authentication phase.
Benefits of Whispeak Voice Biometrics
Reduce Authentication time
Skip the time consuming explicit authentication phase and authenticate using the first words of your customer
Enhance security
Authenticate using biometrics instead of simle Q&A
Improve customer experience
No efforts from the customer to prove who they are, conversation straught to the reason of the call
Compatibility & System Requirements
| Partner Version | Mitel Product | Mitel Version - Please consult the latest Release Note | Technical Documentation |
|---|---|---|---|
| Whispeak - July 2026 Release | Workflow Studio | July 2026 Release | KB000128000 |
Certification
How to Get
Please visit: https://whispeak.io/
Support
Application support: please contact : [email protected]
Integration support: please contact : [email protected]
About Whispeak
Whispeak is the voice identity provider. Based on two technological pillars Whispeak provides states of the art voice biometrics and industry leading Voicedeepfake detection.