Channel Partners

Mitel’s strategy is to provide more choice and flexibility than any other vendor. Unlike most communications vendors offering off-the-shelf solutions, Mitel’s unique approach provides customizable options for cloud, deployment, collaboration, and vertical applications. In addition, Mitel helps customers navigate their communications and collaboration journey through its customer lifecycle management (CLM) initiative.

At Mitel, we are committed to improving healthcare outcomes. As a HIMSS conference attendee in the US, we conversed with healthcare providers to understand their current issues. This helps us identify how technology can help overcome their challenges. We learned that providing basic communication technology to their staff is no longer enough, but that healthcare providers need solutions that address new and legacy issues.

Mitel Next, our signature annual partner conference, was back in person worldwide for 2023. For the first time since pre-pandemic February 2020, the Mitel team gathered with over 400 partners, key consultants, and sponsors to deep dive into strategy, vision, product roadmap, and enablement and to celebrate partner award winners from across the globe.

Mitel’s Hospitality Specialization recognizes the partners who invest in Mitel in revenue and expertise. This allows hoteliers to select Mitel partners who understand the hospitality industry and can improve guest service and minimize costs. The Specialization assesses partners against strict criteria each year. These elite partners work closely with Mitel’s global hospitality team, where industry and product knowledge are shared.

In today's fast-paced business environment, efficient communication is crucial for success. We recognize the importance of seamless communication and our partners’ roles in making these communications happen. I am delighted to highlight a unique solution developed by Visns Studio that leveraged Mitel's CloudLink APIs and the Mitel Developer Program.

Artificial intelligence (AI) and machine learning (ML) are trending in the healthcare industry now – but they’re more than just fads. With the widespread adoption of telemedicine during COVID-19 and the need to reduce costs while treating record numbers of patients, AI and ML can potentially transform the medical sector.

At Mitel, we value our relationships with our channel partners. That’s why we’re dedicated to ensuring our Global Partner Program evolves alongside our communications technology.

Mitel partners are critical to implementing our shared customers' products and solutions.

Today’s marketing strategies almost always include social media.

This blog is part four of our Building Better Meetings blog series.