Mission Critical
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Digital TransformationHealth at Home: The Benefits of Remote Care
Healthcare is rapidly shifting to a remote model, with doctors diagnosing and monitoring patients virtually. The change, initially driven by the pandemic, is likely to become the new norm for care due to an increasingly tech-savvy population. -
Contact Center and CXRevolutionizing the Guest Experience in Hospitality with Modern Communications Solutions
Kids are back in school, the days are getting shorter, and pumpkin lattes are hitting coffee shop counters – all signs another busy summer travel season is behind us. -
Hybrid InfrastructureUplifting the Healthcare Industry with Cloud-Based Communications
The past several years have marked a “before” and “after” in the world of communications. -
ComplianceTransforming the Healthcare Experience with Emerging Technologies
The healthcare digital transformation is underway, creating a seismic shift in the doctor-patient experience. Already, it’s an essential tool for optimizing patient care, enhancing efficiency, and enabling tailored treatments, but the future applications are even more extensive. -
Mission CriticalHow Communications Solutions Improve Healthcare Customer Service
Healthcare providers are vital to our society’s well-being, a role only highlighted by the COVID-19 pandemic. -
CollaborationMitel Expert Spotlight: Murray Van Dyke on Public Sector Procurement, School Safety, and Listening to Customers
What's the first thing that pops into your mind when considering selling in the public sector? Perhaps you think of how your state government or local city buys the technology they need to keep things running. -
Mission CriticalmHealth Solutions for Small and Large Healthcare Organizations
In an increasingly digital world, healthcare organizations of all sizes must meet the ever-changing demands of today and tomorrow. Small and large medical facilities are incorporating mobile health technology (mHealth) to cut costs, increase revenue, and improve patient experiences and outcomes. Whether your practice does in-home or telehealth visits or your providers use their mobile devices to share patient information, you must ensure data security. Mobile healthcare solutions that are HIPAA-compliant and have standard controls can be used to address regulatory requirements, including privacy and anti-fraud measures. -
Guest InsightsUnlocking Hospitality’s Customer Experience Journey
If you work in the travel industry, your customers aren’t the only ones going somewhere. Your business is also on a journey: a customer experience (CX) journey that follows your customers from their first interaction with your brand to their destination and beyond. -
ComplianceImprove Patient Privacy with Secure Healthcare Communication Solutions
In the ever-changing and rapidly evolving world of healthcare, secure healthcare communication solutions are critical. Technology has changed how healthcare is delivered to patients, with in-home providers currently accessing patient records remotely and virtual visits becoming far more common. Beyond providing enhanced patient experiences, healthcare organizations incorporate technology to cut costs and increase operational efficiency. -
Contact Center and CXHow Tech Navigates Hospitality’s 'Help Gap'
As leisure travel returns to its pre-pandemic levels, the hospitality industry has reason to rejoice. The pent-up demand for travel has exceeded expectations, with analysts predicting a full recovery for the industry sooner than expected. As guests return, however, they’ll be greeted by more technology as part of their guest experience. With many hotels and cruise ships still facing labor shortages, artificial intelligence (AI) and digital technology are used to bridge the gap between the growing demand for personalized experiences and a shrinking pool of people to deliver them.