Workflow

In 2025, enterprise AI moved from pilots to production. Learn why hybrid infrastructure, not models, will define AI ROI, compliance, and CX in 2026 in Mitel CMO Eric Hanson's blog.

Workflow Studio provides the automation backbone to make that synchronization real, by connecting people, data, and processes into a single continuous flow.

Want to know where hospitality communications technology is headed for 2025 and beyond? Here are the top trends to look out for – and how they can help your business.

Customer service plays a crucial role in shaping a customer's company perception.

As Artificial Intelligence (AI) continues revolutionizing industries, its intersection with collaboration tools creates new possibilities for enhanced workflows and decision-making.

During a healthcare emergency, every second counts. Whether the emergency happens at a patient’s home or a healthcare facility, effective care is everyone’s concern — patients, nurses, and doctors. In all situations, instant access to critical information is the key to delivering effective, quality healthcare. Every second spent trying to find the correct data is wasted for everyone involved: nurses who must assess situations, doctors who must diagnose, and patients who need to know about the treatment they will receive.

A 71-year-old man with a history of atrial fibrillation starts experiencing heart palpitations. His smart watch records his EKG and alerts his caregiver through their smartphone.

A 71-year-old man with a history of atrial fibrillation starts experiencing heart palpitations. His smart watch records his EKG and alerts his caregiver through their smartphone.

The financial services landscape is changing rapidly. As more customers move their money to online-only co-ops and invest in cryptocurrency, traditional financial institutions like banks, credit unions, building societies, and investment management firms must revolutionize their services or face losing revenue to new digital disruptors.

The early days of the COVID-19 pandemic ushered in a wave of office departures.