The ways teams collaborate has fundamentally changed in the last few years. There are seemingly endless tools, apps and software that claim to transform the collaboration experience. Some do more to make good on that promise than others—and you can’t forget to account for the context for how they fit into your organization’s overall IT mix and processes. Given all this change, here are a few important things to know about team collaboration and the tools associated with it to help you get the most of collaboration for your company.
#1: Team collaboration saves you time
Lost productivity is a big problem and it costs businesses millions of dollars each year. In fact, the average knowledge worker, according to some estimates, spends more than one hour every day simply trying to communicate with people via emails, meetings, leaving voicemails, etc. Cloud-based team collaboration software can save you valuable time and money. For instance you can stop checking multiple messaging apps. You can reach colleagues right away. You don’t have to juggle other people’s calendars anymore. You can get answers now—not waiting until you’re back in the office. Team collaboration saves you time, and time is money—so it’s good team collaboration software is a win-win scenario.
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#2: BYOD Improves Team Collaboration and Communications
In case you didn’t know BYOD is expanding in popularity due to a rise in millennials in the workforce. When your business leverages BYOD policies you can utilize business collaboration apps that help your company become more productive, efficient, and collaborative. BYOD helps optimize your business as well, since you can do more with less. Employees only need a single device that they can use for personal and work purposes.
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#3: Team Collaboration Gives Experiences, Not Just Transactions
In your day-to-day life, you can probably start a TV show on one device, pause it, and then start it on another device right where you left off. As consumers get more and more used to this kind of behavior, we begin to see this sort of persistent experience move into the business world, especially in collaboration software where collaboration can start at a desktop and continue seamlessly on a smartphone. If your business communications systems don’t support a seamless experiences across multiple devices, you might be missing an opportunity around a big shift in how your workforce expects to get things done.
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#4: Alarming Team Collaboration Trends
Heraclitus, a Greek philosopher once said “The only constant is change.” Technology is no different and in order to keep up, here are a few team collaboration trends you need to know about. Email has been around for decades but email usage is declining. Email is just one channel and with the growth of other channels like text and messaging apps, that’s no surprise. There are many free apps that do what paid services used to do but now they are 100 percent free. Take WhatsApp or Slack, for instance. In 2010, Apple said “There’s an app for that.” While you may think that there could not possibly be an app for everything, it’s hard to find a specific subject or function not covered by an app. In-app experiences are king. Single-app interfaces that work seamlessly across all multiple devices are the future. The UC landscape is changing rapidly, which is exactly why we created MiTeam to help teams communicate anywhere, any time on any device amid this environment of change changes.
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#5: Shadow IT and Stealthy Applications Are Growing in Popularity
IT personnel used to control how employees communicated and collaborated, but the times have changed. Employees are overwhelmed and according to recent data, the average employee uses 17 different cloud applications, three content sharing services, and three different collaboration services. Most of these are apps not approved by IT for security purposes. That are a lot of apps that operate outside of IT—otherwise known as “shadow IT.” Of course, many employees who are are going rogue would claim they have to resort to this because of the shortcomings of many enterprise collaboration platforms and policies (like an outdated definition of “team.”) While shadow IT may appear to solve problems for small groups on the surface, the proliferation of tools used can quickly become more harmful than helpful.
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