• Mitel MS teams Integrations header
    Application Integrations

    Mitel Puts the “I” in Teams with Telephony Integration

    One of the most startling statistics to emerge from the COVID-19 pandemic had nothing to do with communicable illnesses but rather with communications between businesses. In 2020, from March to June, Microsoft Teams use grew by 894%. That’s more than Zoom, in case you were wondering. And, between 2021 and 2022, the number of Teams users rose from 145 million to 270 million. Microsoft Teams has become the de facto communications platform for over one million organizations in just a few years.
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  • 8 Business Communications Resolutions for a Successful 2023 header
    Communications & Collaboration

    8 Business Communications Resolutions for a Successful 2023

    ‘Tis the season for New Year’s resolutions – and here at Mitel, we know how vital the turn of the new year is for organizations
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  • Mitel Returnship Blog header
    Communications & Collaboration

    The Rise of Returnships: How to Get the Most Out of Returning Workers

    Kids. Health issues. Caring for an elderly parent. These are just some reasons employees might take an extended break from work. The pandemic, however, caused a surge in people exiting the workforce.
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  • remote work security HERO
    Remote Working

    11 Cybersecurity Tips and Best Practices for Remote and Hybrid Workers

    Remote work is all the rage, and it’s easy to see why.
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  • photo-en-blog-7-steps-to-smarter-cc-scheduling
    Customer Experience

    7 Steps to Smarter Scheduling Call Centers

    Contact center managers are under a lot of pressure to deliver better results with less resources.
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  • mitel meetings
    Communications & Collaboration

    Ultimate Guide to Building Better Meetings

    Online meetings pose challenges that in-person meetings do not.
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  • A woman in front of a business phone system
    Communications & Collaboration

    Your Guide for Better Business Communications

    It doesn’t matter where you work, it’s how you work, and part of everyone’s job is communicating.
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  • Expert Insights

    Industry Analysts’ Coverage 2022 Recap

    The communications and technology analyst community had much to say about Mitel and our core initiatives this year.
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  • retail trends mitel
    Industries

    Retail Industry 2022 Highlights

    There are many things on the mind of a retail business: its supply chain, cost control, online and offline stores, customer experience, employee retention…the list goes on.
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