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Topic: Customer Success
February 26, 2025
Boost service quality and customer satisfaction with AI-driven automated quality management. Save time, ensure consistent evaluations, and enhance customer experience.
January 29, 2025
Learn how Mitel Services can help your organization navigate the complexities of hybrid cloud implementation, optimize user adoption and performance, and achieve your desired outcomes.
January 20, 2025
Unified communications in healthcare enable better access to information, communication with providers, and personal health management, which is vital for elder care.
January 13, 2025
Discover how NHS Grampian uses Mitel Performance Analytics to enhance IT management and ensure reliable, critical healthcare communications.
September 19, 2024
Customer experience is a fundamental driver of growth and revenue. Investing in advanced contact center solutions improves brands’ CX and bottom line.
June 26, 2024
Industry Analyst Blair Pleasant examines how Mitel offers flexible, customer-centric UC solutions tailored to industries, ensuring reliability and innovation.
October 23, 2023
Discover eight challenges IT teams face in hybrid-learning environments and how monitoring solutions helped UMass Boston proactively detect and resolve performance issues.
October 16, 2023
Healthcare workers are exhausted and overworked. Improve staff experience and patient outcomes by streamlining operations with AI and automation.
October 04, 2023
Explore IT teams' challenges in the fast-paced financial services sector and discover how Mitel Performance Analytics empowered Libro Credit Union to transform user experiences, optimize performance, and enhance collaboration.
June 26, 2023
Metrigy’s Irwin Lazar explains the importance of a customer lifecycle management program in unified communications.