THE MITEL BLOG

Topic: Digital Transformation

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May 20, 2024

How Industries are Adapting to Artificial Intelligence

Artificial intelligence (AI) is transforming industries worldwide. From boosting productivity to reshaping operations, AI will redefine the future of work.

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Culture

May 06, 2024

Gen Z, Gen Alpha, and Gen AI: Meet the New Workforce

Prepare for the future of work with insights into Generation Z and Alpha's impact, tech-savvy expectations, and the role of AI in unified communications. 

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Productivity & Efficiency

April 01, 2024

Mastering Work-Life Harmony: Strategies for Balance

Is work-life balance a myth or reality for you? Learn how setting boundaries and embracing remote work tools can lead to personal and professional fulfillment.

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Business Phones

March 25, 2024

Are Desk Phones Still Relevant in Today’s Communication Ecosystem?

As soft clients and mobile phones move in as the primary communication experiences in organizations, does the desk phone still have a place?

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Customer Experience

February 26, 2024

Contact Center Customer Experience and the Rise of AI: Are All Bots the Same?

Could the evolution of AI-influenced interactions bring us back to our more natural, efficient way of communication? Explore the potential of voice bots in the contact center customer experience.

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Digital Transformation

February 20, 2024

3 Big Reasons to Consider Hybrid Infrastructure for Business Communications

Frost & Sullivan’s Michael Brandenburg explores the evolution of unified communications on-premises and cloud models and the advantages of hybrid deployments.

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Customer Experience

January 15, 2024

3 Reasons You Can’t Afford to Let Your Communications System Fall Behind

Your business communications system is the lifeblood of your organization and sits at the heart of every strategy and tactic you employ to stay ahead of the competition. If you don’t keep this vital business system in peak condition, you’re far more likely to fall behind. Here’s how you can stay ahead of the curve.

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Digital Transformation

November 27, 2023

Bleisure and the Rise of Hotels as Co-Working Spaces

Explore the benefits of hotel co-working spaces, the impact of bleisure travel on the hospitality sector, and how it drives customer loyalty and extended stays. 

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Digital Transformation

November 06, 2023

Health at Home: The Benefits of Remote Care

Home-based healthcare provides patients with quality care in the comfort of their homes, thanks to advancements in digital and communications technologies.

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Productivity & Efficiency

October 16, 2023

Improve the Healthcare Professional Experience and Reduce Burnout with these 7 Steps

Healthcare workers are exhausted and overworked. Improve staff experience and patient outcomes by streamlining operations with AI and automation. 

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