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Channel PartnersHow to Choose the Right Technology Partner for Your Business
A strong relationship with a technology partner can be critical to the success of small and large multinational corporations. -
Customer SuccessImprove the Healthcare Professional Experience and Reduce Burnout with these 7 Steps
How do we take care of the caregivers? Healthcare workers have always gone above and beyond to provide quality care to the patients who need it, often at the expense of their well-being. -
Customer SuccessImprove the Healthcare Professional Experience and Reduce Burnout with these 7 Steps
How do we take care of the caregivers? Healthcare workers have always gone above and beyond to provide quality care to the patients who need it, often at the expense of their well-being. -
Guest InsightsModern Unified Communications Solutions are a Game Changer for SMBs
From a global pandemic to inflation-hitting highs that have been unseen since the 1970s, small business owners know all too well the importance of preparedness to handle business disruption. Not to mention, customer expectations have reached an all-time high, and delivering an optimal customer experience has become more critical than ever before. On the flip side, employee needs have also changed, with many desiring more flexible and fulfilling work options. -
Portfolio News5 Reasons to Get Excited About MiContact Center Business 10.0
Mitel’s MiContact Center Business (MiCCB) release 10.0 is now available and packed with more features to satisfy customers and contact center agents. That’s good news for businesses when customers seek more personalized experiences, even as contact center agents feel less satisfied with their jobs. So, let’s look at five new features in MiCCB 10.0 designed to make everyone happy. -
Cloud MigrationUplifting the Healthcare Industry with Cloud-Based Communications
The past several years have marked a “before” and “after” in the world of communications. -
Communications & CollaborationHow Libro Credit Union Enhanced Member Experiences with Performance Monitoring
In the fast-paced and highly regulated financial services industry, IT teams face several critical challenges regarding user performance monitoring. These challenges stem from the complex nature of financial institutions, which operate in dynamic and geographically dispersed environments and must ensure secure and reliable communication across various locations and user devices. -
IndustriesTransforming the Healthcare Experience with Emerging Technologies
The healthcare digital transformation is underway, creating a seismic shift in the doctor-patient experience. Already, it’s an essential tool for optimizing patient care, enhancing efficiency, and enabling tailored treatments, but the future applications are even more extensive. -
Digital Transformation5 Top Tech Trends in Higher Education
Higher education is entering a new era. Colleges and universities have been forced to reevaluate their traditional approaches to learning and rapidly adopt new technology to meet students’ evolving expectations.