• Improving Financial Services CX with Data and Insights
    Customer Experience

    The Power of Personalization: Improving Financial Services CX with Data and Insights

    Today’s financial institutions must deliver powerful customer experiences (CX) to stand out from a market saturated with retail banking apps and fintech startups. Modern financial services clients are no longer satisfied with generic offers and mass marketing – they expect hyper-personalized recommendations tailored to their unique needs.
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  • Cloud9 blog
    Cloud Migration

    How to Choose the Right Cloud For Your Organization

    In technology, many people assume the cloud is the cloud. After all, by definition, Unified Communications as a Service (UCaaS) is a unified telecommunications system based in the cloud. Make or take a call, send a text, and start a video chat or webinar; those words and images are hosted in the cloud.
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  • Mitel UserEvidence blog header
    Partners

    Introducing UserVoice: Empowering Mitel Partners and Customers

    Today's unified communications market demands customized, flexible, and tailored solutions. This means listening to customers on multiple fronts while providing meaningful data and analytics for better ROI, planning, and more informed decision-making through customer lifecycle management (CLM) and Mitel UserVoice. How does Mitel do it?
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  • 4 Tips to Close the Remote Work Gap
    Remote Working

    4 Tips to Close the Remote Work Gap

    Mind the gap! The career opportunity gap between remote and in-person employees that is.
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  • 4 day work week mitel
    Communications & Collaboration

    Beyond the 9-5: The Benefits of a Flexible (and Shorter) Workweek

    Did the pandemic genuinely change how we view the work-life balance? Many employees found they could be just as productive working a more flexible schedule from home as they could commuting to a 9-to-5 at the office. And they may never want to go back.
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  • How to Step Into The Future By Implementing a Hybrid Shopping Experience
    Industries

    How to Step Into The Future By Implementing a Hybrid Shopping Experience

    The in-store shopping experience is here to stay. And while it’s true that about 75% of shoppers continue to have some in-store interaction, digital shopping is still on the rise. In 2022, US e-commerce sales were more than $1 trillion, a massive increase from previous years.
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  • mitel mobile health solutions header
    Industries

    mHealth Solutions for Small and Large Healthcare Organizations

    In an increasingly digital world, healthcare organizations of all sizes must meet the ever-changing demands of today and tomorrow. Small and large medical facilities are incorporating mobile health technology (mHealth) to cut costs, increase revenue, and improve patient experiences and outcomes. Whether your practice does in-home or telehealth visits or your providers use their mobile devices to share patient information, you must ensure data security. Mobile healthcare solutions that are HIPAA-compliant and have standard controls can be used to address regulatory requirements, including privacy and anti-fraud measures.
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  • photo-en-blog-top-10-trends-in-hospitality-technology-in-2022
    Industries

    Unlocking Hospitality’s Customer Experience Journey

    If you work in the travel industry, your customers aren’t the only ones going somewhere. Your business is also on a journey: a customer experience (CX) journey that follows your customers from their first interaction with your brand to their destination and beyond.
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  • The Post-Pandemic Hybrid City
    Digital Transformation

    Empty Offices and Busy Neighborhoods: The Post-Pandemic Hybrid City

    Cities are back. But they’re different than before.
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