Even before healthcare professionals began grappling with the COVID-19 virus, hospital systems had started to evaluate how best to modernize their communications.

The Jetsons, Star Wars, and WALL-E all had it right.

While nobody particularly enjoyed the lockdowns we experienced in 2020 and 2021, it would be short-sighted to suggest that no good came out of them. Being trapped at home wasn’t super fun – but the advancements made to how we worked in that time were seen as a positive by almost everyone lucky enough to experience them.

The 2023 edition of Enterprise Connect, held in Orlando, FL, brought together even more partners and customers than last year’s successful event. While the agenda included the expected vendor, consultant, and analyst presentations, it also included such activities as morning yoga and running, a booth crawl, and opportunities for attendees to connect during coffee breaks and other activities.

As·sur·rance - a positive declaration intended to give confidence, a promise.

Software maintenance and updates, often called software assurance, aren’t what most companies think about. And yet, when companies fail to realize the importance of software assurance, big problems can occur, like last week’s softphone security breach that affected millions of people.

In today's fast-paced business environment, efficient communication is crucial for success. We recognize the importance of seamless communication and our partners’ roles in making these communications happen. I am delighted to highlight a unique solution developed by Visns Studio that leveraged Mitel's CloudLink APIs and the Mitel Developer Program.

Artificial intelligence (AI) and machine learning (ML) are trending in the healthcare industry now – but they’re more than just fads. With the widespread adoption of telemedicine during COVID-19 and the need to reduce costs while treating record numbers of patients, AI and ML can potentially transform the medical sector.

Unified communications enable employees to communicate and collaborate more effectively through screen sharing, video conferencing, mobile apps, and more.

The concept of data-driven organizations has been around for decades. Today, we have sales data to drive business decisions. Customer data to drive marketing programs. Production data to drive operational efficiencies. Supply chain data to drive sustainability efforts. Business decision-makers use data to understand everything around them — except themselves. It’s true. Most organizations have limited insights into employee behavior, including productivity, collaboration, customer interactions (outside the traditional contact center), and meetings.