Digital Transformation
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Digital TransformationRead moreSummer’s Almost Here: Now Is the Time to Optimize Your Tech Stack
We can feel it, too – the joy of hitting the open road on a warm sunny day or arriving at a long-anticipated destination ready to discover the sights. -
Digital TransformationRead moreHow Industries are Adapting to Artificial Intelligence
Artificial intelligence (AI) has long enhanced products and productivity, but the sudden, splashy public debut of generative AI has revolutionized how we interact with technology. -
Digital TransformationRead moreWhat does AI have in store for UC in 2024?
AI, and generative AI, in particular, is one of the most transformative technologies of our lifetime. -
Communications & CollaborationRead more10 Benefits of Virtual Meetings Over In-Person Meetings
With the majority of workers now back in offices on at least a hybrid work basis, conventional wisdom says there is nothing better for team collaboration than a face-to-face setting. -
CultureRead moreGen Z, Gen Alpha, and Gen AI: Meet the New Workforce
The kids are all right — at least, that’s what business leaders hope as Generation Z and Generation Alpha start to take their place in the workforce. -
Digital TransformationRead moreMastering Work-Life Harmony: Strategies for Balance
Over the last several years, you may have followed the topic of work-life balance. As fewer people work from home full-time now, the work-life balance theme has spawned new variations. -
Customer ExperienceRead moreContact Center Customer Experience and the Rise of AI: Are All Bots the Same?
Listening is the most efficient way to gather information. As the fastest human sense with millisecond processing, it soundly beats out reading and parsing text. -
Communications & CollaborationRead more3 Big Reasons to Consider Hybrid Infrastructure for Business Communications
For years, IT and telecom decision-makers' key focus was moving communications to the cloud. Industry watchers drove the conventional wisdom that suggested that all communications would be handled as a service in some unknown data center. -
Customer ExperienceRead more3 Reasons You Can’t Afford to Let Your Communications System Fall Behind
We’ve all watched high-performance athletes lose a race by mere fractions of a second. It's compelling to watch whether the athlete is running on a track, racing down a ski hill, or skimming across a swimming pool. -
Digital TransformationRead moreBleisure and the Rise of Hotels as Co-Working Spaces
The rise in remote working challenges the concept of hotels as "just" for leisure or business. With a shift toward hotels as co-working spaces, properties must have robust technology and communication systems to cater to professionals considering bleisure travel: downtime before or after a business trip. These changes create a new hospitality experience, quickly becoming one of today's most sought-after solutions.