Industries
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IndustriesRead moreMitel Healthcare Partner Specialization 2023
At Mitel, we are committed to improving healthcare outcomes. As a HIMSS conference attendee in the US, we conversed with healthcare providers to understand their current issues. This helps us identify how technology can help overcome their challenges. We learned that providing basic communication technology to their staff is no longer enough, but that healthcare providers need solutions that address new and legacy issues. -
Expert InsightsRead moreOn-Premises and Hybrid UC Benefits for Education, Hospitality, and Retail
On-prem, private hosted, and hybrid Unified Communications (UC) platforms offer unique advantages for education, hospitality, and retail organizations. Among participating companies in those industries in Metrigy’s Workplace Collaboration: 2023-24 global research study, almost 32% use on-premises UC platforms, while 24.7% use a private cloud solution. -
Customer ExperienceRead more9 Tips for Creating Omnichannel Financial Experiences Customers Can Bank On
Today’s financial transactions look vastly different than they did five years ago. Banks, insurers, and other institutions are closing their physical locations and pivoting to online services. Fewer customers are engaging in person with bank tellers or insurance advisors. Instead, they use financial technology (fintech) apps to manage their money. -
IndustriesRead moreThe Crash of Cash: The Post-Pandemic Rise of Digital Financial Services
When did you last withdraw cash from an ATM or fill out a deposit slip at your local bank?
In contrast, have you recently hit the pay button in an app or tapped your phone’s digital wallet at a kiosk? -
IndustriesRead moreBuild a Safer, Connected K-12 School Community with Mitel Revolution
This is the third blog in our education series. The first two blogs focused on how Mitel solutions increase staff productivity and agility and empower teachers to enhance the learning experience. This blog will focus on how the same Mitel solution investment provides a cost-effective, flexible foundation for increasing school safety and strengthening district-wide communities of students, parents, and employees. -
IndustriesRead moreTransforming Bank Branch and Office Networks with Mitel
To compete effectively with financial technology companies, or fintechs, banks and credit unions are transforming their two most powerful customer engagement resources: contact centers and branch and office networks. -
Expert InsightsRead moreOn-Premises and Hosted Cloud Solutions for Healthcare and Financial Services
Metrigy’s Workplace Collaboration: 2023-24 global study of 440 organizations find substantial deployment of on-premises and hosted unified communications platforms within financial services and healthcare industry participants. Nearly a third (32.3%) of financial services firms are deployed on-premises compared to 37.5% of healthcare organizations. An additional 22.6% of financial services firms use single-tenant private hosted cloud solutions, as do 12.5% in the healthcare vertical. -
IndustriesRead moreImprove the K-12 Teaching Experience with Mitel Unified Communications Solutions
This is the second blog in a series about the communications challenges in K-12 school districts and Mitel’s unified communications solutions to those challenges. The first blog focused on enabling efficient communications and staff agility across a school district. This blog will focus on how that investment can improve the teaching and learning experience. -
IndustriesRead moreHow to Solve K-12 Staffing Challenges with Mitel Unified Communications Solutions
K-12 school districts are more than educational institutions. They are also creators of communities. Each school connects its surrounding neighborhoods. And when individual schools combine to become a single, unified school district, they join an entire town or city. -
Digital TransformationRead moreTech-Savvy Finance: Improving Financial Services Workflows with Automation
The financial services landscape is changing rapidly. As more customers move their money to online-only co-ops and invest in cryptocurrency, traditional financial institutions like banks, credit unions, building societies, and investment management firms must revolutionize their services or face losing revenue to new digital disruptors.