Industries
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IndustriesRead moreHow to Solve K-12 Staffing Challenges with Mitel Unified Communications Solutions
K-12 school districts are more than educational institutions. They are also creators of communities. Each school connects its surrounding neighborhoods. And when individual schools combine to become a single, unified school district, they join an entire town or city. -
Digital TransformationRead moreTech-Savvy Finance: Improving Financial Services Workflows with Automation
The financial services landscape is changing rapidly. As more customers move their money to online-only co-ops and invest in cryptocurrency, traditional financial institutions like banks, credit unions, building societies, and investment management firms must revolutionize their services or face losing revenue to new digital disruptors. -
IndustriesRead moreTransforming the Banking Customer and Employee Experiences with Mitel
Agile, innovative financial technology companies, or fintechs, are disrupting the competitive landscape for banks and credit unions by offering new digital gateways to banking, payments, credit, and investing services. Because they were ‘born digital,’ fintechs are data–driven and excel in delivering convenient, easy–to–use services. They exploit technology to their advantage, offering 24/7 availability, instant video meetings, and informed responses to recent customer behavior. And because fintechs don’t need branch networks to sell and distribute their services, they can offer aggressive rates and low prices while retaining good margins. -
Communications & CollaborationRead moreIn Healthcare, Fewer Devices Means Better Collaboration
Even before healthcare professionals began grappling with the COVID-19 virus, hospital systems had started to evaluate how best to modernize their communications. -
Digital TransformationRead moreAI and Machine Learning: The Next Partners in Healthcare
Artificial intelligence (AI) and machine learning (ML) are trending in the healthcare industry now – but they’re more than just fads. With the widespread adoption of telemedicine during COVID-19 and the need to reduce costs while treating record numbers of patients, AI and ML can potentially transform the medical sector. -
Digital TransformationRead moreFinancing IT Equipment Keeps Government Workforces Productive
The public sector landscape has changed dramatically. As technology advances and the nature of work evolves, citizens and public sector employees demand more seamless digital experiences. -
Customer ExperienceRead moreHow to Set the Gold Standard for a Contactless Guest Experience
The demand for a more hands-free environment has become increasingly prevalent as we reassess what it means to interact with each other in an ever-increasing digital world. A contactless world was always on the horizon across various industries. The pandemic just accelerated the demand. -
Customer ExperienceRead moreThe Top 4 Reasons Hotels Should Invest in the Guest Experience Now
The hospitality industry suffered more than most at the height of the pandemic, forcing hotels to re-examine priorities as the world shifted into a new normal. Because so many people have taken the time to consider what’s most important to them, travel has become more than just an escape from day-to-day life. A place to sleep isn’t enough. Today’s travelers seek experiences that make them feel connected at every step of their journey. -
IndustriesRead moreRetail Industry 2022 Highlights
There are many things on the mind of a retail business: its supply chain, cost control, online and offline stores, customer experience, employee retention…the list goes on. -
Customer SuccessRead more4 Things Nonprofits Need from Their Communications Solutions
Nonprofits are built on connections from donors to community members, board members to beneficiaries, and staff to clients.