Productivity & Efficiency
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Digital TransformationRead moreDefining Future Uses for Generative AI in Business Communications
Artificial Intelligence (AI) is no longer a distant future concept—it's actively reshaping the communications landscape. -
Customer SuccessRead moreHow Unified Communications in Healthcare Serve Today’s Consumer
Unified communications in healthcare enable better access to information, communication with healthcare providers, and personal health management, which is vital for elder patient care. -
Customer SuccessRead moreHow NHS Grampian Employs Mitel Performance Analytics to Ensure Critical Healthcare
In today's fast-paced healthcare environment, uninterrupted communication and reliable IT systems are essential to delivering high-quality patient care. -
Customer ExperienceRead moreHow to Improve the Healthcare Experience
While healthcare facilities' primary focus is quality care, the guest experience extends beyond medical interests. -
IoT M2MRead moreIoT is Revolutionizing Healthcare Communications
A 71-year-old man with a history of atrial fibrillation starts experiencing heart palpitations. His smart watch records his EKG and alerts his caregiver through their smartphone. -
IoT M2MRead moreIoT is Revolutionizing Healthcare Communications
A 71-year-old man with a history of atrial fibrillation starts experiencing heart palpitations. His smart watch records his EKG and alerts his caregiver through their smartphone. -
Product NewsRead moreHow Mitel Performance Analytics 3.5 Future-Proofs Business Communications
In business communications, staying ahead means more than just keeping up—it means leading the way. Picture a busy office where every call, video conference, and message is essential to getting the job done. -
Digital TransformationRead moreBringing AI Into the Contact Centre
It is widely acknowledged that the next generation of contact centres will be powered by artificial intelligence (AI). From chat and speech bots to agent assistants, AI tools can influence all areas of a contact centre. -
Communications & CollaborationRead moreHard Skills vs. Soft Skills: The Key to Building High-Performing Teams
When did you last evaluate your organization’s hiring and training curriculum? If it’s been a while, it’s as good a time as ever to look closely at what your organization prioritizes and whether the rubric is helping achieve business goals. -
Productivity & EfficiencyRead moreBeat Work from Home Burnout: Tips and Strategies for Balance
While most of the workforce is at least back in an office part of the week, around 12% of workers are still fully remote.