The Mitel Blog

Your home for the latest on business communications trends, tips, news and announcements.

Latest Posts

Is your VoIP business phone system making your job easier? With easy-to-use collaboration tools and communications all in one place, MiCloud Connect simplifies the way you do your job. Here are 10 ways MiCloud Connect makes your job easier.

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CEO Rich McBee details Mitel's refined approach to UC and UCaaS: a dedicated business unit for each. Empowering our teams to focus on the distinct needs of our UC and UCaaS customers will allow us to improve our customers’ success and better support our partners.

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TCO & Cost Optimization | February 11, 2019

Global adoption and spending on UC is increasing, but managers must still demonstrate to CFOs why UC is the best technology to help accomplish key business goals.

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Show your customers some love, and a better customer experience, with the right call center software. These four tips will help you make the most of your call center software, building customer relationships to last a lifetime.

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2019 is shaping up to be the year of strategic thinking: better analytics, more intentional social media conversations and innovative ways to involve artificial intelligence. To help you stay on target for 2019, we’ve identified nine of the most influential trends affecting centers so far.

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IoT & M2M, News & Trends | February 04, 2019

These 10 technology trends in hospitality will change everything about how hotels communicate in 2019. Guests of tomorrow will be more connected than ever before.

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Roundups | January 31, 2019

At Mitel, we’re fortunate to work with an incredible partner community full of deep, diverse expertise. So, each month, we share some of that expertise by highlighting partner blog posts about the business communications topics relevant to modern IT pros.

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Conferencing & Collaboration | January 30, 2019

By evaluating your meeting schedule with a strict eye, you’ll eliminate sessions that don’t support real productivity—and ultimately improve collaboration.

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Digital Transformation | January 28, 2019

Artificial intelligence is often viewed as robots replacing humans. A better view is that it will make future business communications more effective.

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IoT & M2M | January 24, 2019

The Internet of Things, when leveraged to the fullest with unified communications, is poised to revolutionize the way professional sports teams manage player performance, health and safety.

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