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Cloud Migration | October 05, 2022

Don’t look now, but the holiday shopping season is approaching. Keep your staff connected and productive with the right UCaaS solution.

What Analysts Are Saying about Mitel’s Customer Lifecycle Management

Expert Insights | October 04, 2022

The analyst community sounds off on Mitel's customer lifecycle management (CLM) in UC focus. Here's what they have to say.

Phone Greeting Best Practices: Understanding the Basics

Customer Experience | October 03, 2022

Follow these basic principles and best practices for your phone greetings so you can design, script, and record with confidence.

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5 Tips for Effective Communication in the Hotel Industry

Industries, Communications & Collaboration | September 29, 2022

How can you best serve your business comms? Check out our five best practices for effective communication in the hotel industry.

"Coffee Shop" Etiquette in the Age of the Cloud Phone

Business VoIP, Remote & Hybrid Working, Cloud Migration | September 28, 2022

When working remotely and using your cloud phone in public places, keep things friendly with your neighbors by observing "coffee shop" etiquette.

Modernizing UC: A Conversation with Techaisle's Anurag Agrawal

Communications & Collaboration, Expert Insights | September 27, 2022

Mitel's Katie Kregel and Techaisle's Anurag Agrawal discuss the firm's latest research on modern UC solutions and their impact on employees and customers in a hybrid work world.

6 Education Technology Trends Your School Should Prepare For

Digital Transformation, Industries | September 26, 2022

To prepare students to thrive in digital environments, elementary and high schools are undergoing digital transformation, passing benefits to administrators, staffers, and parents.

The Power of a UC&C Single Platform Solution

Communications & Collaboration | September 22, 2022

Bringing communication and collaboration together on one platform creates opportunities to boost efficiency, improve employee experience, and better serve customers.