The Mitel Blog

Your home for the latest on business communications trends, tips, news and announcements.

Latest Posts

Uniting artificial intelligence with collaboration has the power to unleash a host of tribal knowledge that can be swiftly leveraged to save time and resources on new, similar projects.

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Business VoIP | June 12, 2019

Learn how three companies improved their customer experience with business VoIP, leveraging call center metrics to reduce wait times, provide better service and improve their customers’ experience.

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To provide the flexibility contact center agents want and the cost-effective operations business leaders expect, lean on workforce management technology to make agent scheduling simple.

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High-performance organizations set themselves apart with the right people, tools, technologies and processes—and strategic investment in innovative solutions like unified communications. 

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News & Trends | June 07, 2019

Every community is home to incredible organizations working hard to make the world a better place. For Mitel Serves Day 2019 on June 7, employees from Mitel locations across the globe volunteered their time and effort at nearly 40 of these organizations.

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Innovator and entrepreneur Nicole Verkindt shares her decade of experience on innovation, embracing failure and how to realistically use it to drive business success.

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Business VoIP | June 05, 2019

Getting the most out of your business VoIP phone system shouldn’t be complicated. Here are our top tips for getting the most out of your business VoIP phone system.

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Productivity & Efficiency | June 03, 2019

Finding the right combination of technology is the first step toward delivering the ultimate fan experience. 

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As artificial intelligence continues to grow and improve, unleash its possibilities and transform your business by connecting it with human collaboration.

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Healthcare organizations of all sizes can ensure a positive patient experience – and good ratings and reviews – by leveraging a strong contact center solution.

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