The Mitel Blog

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What Analysts Are Saying about Mitel’s Customer Lifecycle Management
Expert Insights | October 04, 2022

The analyst community sounds off on Mitel's customer lifecycle management (CLM) in UC focus. Here's what they have to say.

Phone Greeting Best Practices: Understanding the Basics
Customer Experience | October 03, 2022

Follow these basic principles and best practices for your phone greetings so you can design, script, and record with confidence.

"Coffee Shop" Etiquette in the Age of the Cloud Phone
Business VoIP, Remote & Hybrid Working, Cloud Migration | September 28, 2022

When working remotely and using your cloud phone in public places, keep things friendly with your neighbors by observing "coffee shop" etiquette.

Modernizing UC: A Conversation with Techaisle's Anurag Agrawal
Communications & Collaboration, Expert Insights | September 27, 2022

Mitel's Katie Kregel and Techaisle's Anurag Agrawal discuss the firm's latest research on modern UC solutions and their impact on employees and customers in a hybrid work world.

6 Education Technology Trends Your School Should Prepare For
Digital Transformation, Industries | September 26, 2022

To prepare students to thrive in digital environments, elementary and high schools are undergoing digital transformation, passing benefits to administrators, staffers, and parents.

The Power of a UC&C Single Platform Solution
Communications & Collaboration | September 22, 2022

Bringing communication and collaboration together on one platform creates opportunities to boost efficiency, improve employee experience, and better serve customers.

#Winning with CMO Venkat Nagaswamy
Partners | September 21, 2022

CMO Venkat Nagaswamy thinks Mitel is in it to win it. Listen to what he has to say about Mitel's vertical marketing plans.

Thank Your Tech Colleagues on IT Professionals Day
Culture | September 20, 2022

Businesses depend on tech to function – and we rely on IT to keep our tech functional. Show your gratitude on National IT Professionals Day.

It’s Time for SMBs to Seize New Future of Work Opportunities
SMB Communications, Remote & Hybrid Working | September 19, 2022

SMB Group’s new study, SMB Directions for the Future of Work, outlines how successful SMBs are adapting to the shifting terrain. We take a look at the findings.

Think Your Organisation is Equipped for Hybrid Work? Think Again.
Expert Insights | September 14, 2022

Industry analyst firm Techaisle surveyed nearly 1,400 global organisations for hybrid work insights. SVP Daren Finney breaks down the highlights. Some might surprise you.

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