Your home for the latest on business communications trends, tips, news and announcements.
Creating a truly agile team is no simple feat unless they have the right communications habits supported by the right hosted phone system and sol
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If you think moving to a VoIP phone solution will be hard, think again. In five simple steps, you can make the switch to improve collaboration and productivity.
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Using today’s technology to deliver an omnichannel experience and fully understand the customer is key to balancing profitability and a satisfying customer experience.
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Stay on top of the latest cloud contact center trends to keep your business competitive and ready to deliver a stellar customer experience.
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Teamwork is more than just a messaging app. Virtual workspaces provide employees a place to have discussions, share content, and work on tasks, anytime, from anywhere.
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Adding video to real-time communications applications can be challenging. Mitel demonstrated a better way at re:Invent 2019.
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AI is assisting in the contact center today with training, conducting advanced analytics and simplifying routine tasks. Find out how.
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The traditional 9-5 workspace has given way to something more flexible and individualized. Here’s how technology can help your business work smarter.
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When working remotely and using your cloud phone in public places, keep things friendly with your neighbors by observing "coffee shop" etiquette.
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Efficient team communication and collaboration tools make all the difference when you're entering the holiday season.
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