The Mitel Blog

Your home for the latest on business communications trends, tips, news and announcements.

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How Great Communications Lead to Great Customer Experiences
Communications & Collaboration, Customer Experience, Application Integrations | July 26, 2021

Delivering a great customer experience is a team sport, and your employees all need the ability participate. Find out how modern collaboration tools help ensure positive outcomes for your customers.

Why Summer Is a Great Time to Start Leveraging Cloud Apps
Application Integrations, Communications & Collaboration | July 26, 2021

While everyone needs a break from their work, some of the things we love most about summer—vacations and downtime with family and friends—can create challenges for business continuity. Here’s how Mitel collaboration apps can help keep collaboration, productivity and efficiency high while employees are in and out of the office.

Is Your UC Vendor Reliable? Look for These Green Flags
Cloud Migration, Digital Transformation | July 21, 2021

Picking the right unified communications provider is a big decision. How can you be confident you're choosing one that will be a reliable, long-term partner?

4 Ways Financial Services Can Get More Daring in CX
Customer Experience, Digital Transformation, Industries | July 21, 2021

Digital disruption has driven many businesses to seek new ways to remain relevant and competitive. This is how today's financial services organizations are using the cloud to realize new opportunities and create a winning CX.

Mitel leader Denise Hanson recognized as 2021 CRN Rising Female Star
Company News | July 13, 2021

After Mitel’s Denise Hanson was named to CRN’s list of Rising Female Stars for the IT channel, we invited her to speak to us about her success, her mindset as a leader and her insight into having a long-lived career in the telecommunications space.

Why Integrated Communications Are Essential in the New Normal
Application Integrations, Productivity & Efficiency | July 12, 2021

Whether your employees are returning to the office, going fully remote or moving to a hybrid working model after the pandemic, your communications technology needs to support all of these arrangements. Here’s how integrated communications enable seamless connection and collaboration no matter where your employees work.

3 Reasons You Can’t Afford to Let Your Communications System Fall Behind
Customer Experience, Digital Transformation | July 12, 2021

Your business communications system is the lifeblood of your organization and sits at the heart of every strategy and tactic you employ to stay ahead of the competition. If you don’t keep this vital business system in peak condition, you’re far more likely to fall behind. Here’s how you can stay ahead of the curve.

Creating the Best Cloud Journey
Cloud Migration, Digital Transformation | July 07, 2021

The best path to the cloud starts with a reseller who really understands both customer and technology. In this podcast episode we discuss how to start the conversation and shape the customer journey.

When It Comes to Your Communications System, Complacency is Risky Business
SMB Communications, Digital Transformation | June 30, 2021

The adage “if it ain’t broke, don’t fix it” applies to many things. Your business communications system isn't one of them. Find out how to minimize the risks associated with outdated communications tech while preparing your business for new ways of working.

3 Tips for a Happy and High-Performing Workforce
Remote Working, Communications & Collaboration | June 30, 2021

It's possible for managers to ensure a satisfied, productive team, even with everyone working in different places. Get started with three expert tips.

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