Ensuring Communication Continuity in an Increasingly Challenged IT Landscape

With cyber threats becoming more advanced, the recent CrowdStrike incident highlights the importance of building robust technology systems to prevent outages or breaches and keep communication running smoothly.

Mitel’s approach to security, compliance, and resilience, in lockstep with our customer’s needs, is an integral part of our solutions and services. Our diligence is reflected in our approach to customer care during the CrowdStrike incident, ensuring none were affected and providing assurance we were here to support, regardless.

We expect many organizations to be actively auditing resilience requirements. To help prepare for future events, we have collected several resources from Mitel experts to advise on where and how to invest to help ensure the continuity of your communication infrastructure.

Is A Business Continuity Plan Really Worth It?

93% of firms without a proper disaster recovery plan experience a substantial data disaster and fail to sustain their business within one year. In 6 steps, we outline the components of an effective business continuity plan and how to establish one for your organization.

54% of enterprises reportedly experienced extended downtime in the last five years.

Conquering Enterprise Disruptors Part 3: Ensuring Communications Resiliency When Operations Can’t Fail

Part 3 in our series looks at trends that threaten enterprise operations. Part 1 analyzed the impact of the collision of higher customer expectations with emerging hybrid work environments. Part 2 focused on how enterprises can navigate increasing and changing global data security and privacy legislation.

“As enterprises become more reliant on business communications technology, it becomes more important to have the right backup plan if it is disrupted.”

5 Ways to Avoid Network Failure in the Digital Era

Solid network performance has become critical with more people relying on digital streaming to do their work. Here's how to stay on top of issues before they affect your business.

Another Softphone Security Breach Shows the Importance of Software Assurance

“…when companies fail to realize the importance of software assurance, big problems can occur, like the Labyrinth Chollima softphone security breach that affected millions of people."

Ensuring Customer Engagement Continuity for Brightside Insurance and Warranty Solutions

With Mitel's contact center solution, Brightside realized a more integrated customer experience, resilience, and centralized global connectivity.

Looking for more? Explore our blog for expert tips on building Reliability and Redundancy in your communication technology landscape. Read more.