Proactively reach your customers and prospects to improve loyalty and uncover new revenue opportunities.
MiContact Center Outbound equips your outbound teams with the tools for a proactive engagement strategy that builds customer loyalty and boosts your bottom line. Blended contact centers can maximize agent productivity with a single platform for outbound and multi-channel interactions between inbound calls. With preview, progressive, power, and predictive outbound dialing, MiContact Center Outbound is a powerful platform to enhance your service delivery. Best of all, Mitel solutions are fully compliant with automated dialing regulations.