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Location: United Kingdom
Create exceptional experiences for your customers with Mitel's omnichannel CX solutions featuring interaction routing, self-service IVR, performance analytics, real-time dashboards, and workforce optimization tools.
Contact centers don't have to be confusing. In this blog post we break down the contact center basics so it's easy to understand for everyone.
Read MoreA chatbot solution promised to provide the North Yorkshire County Council with a cost-effective way to offset the volume of calls and webchat requests coming into its internal IT service desk.
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