MiVoice Office 400

Looking for a communications system that has all the capabilities typically associated with a large business but a price and form factor to better suit the smaller organization? Mitel’s MiVoice Office 400 could be just what you are looking for. We have built on our strong heritage and continue to innovate to bring you a flexible system offering everything from simple analog telephony to full Unified Communications and video and video collaboration – taking the best of on-site solutions and complementing it with some cloud based services to help keep your up to date but in control.

MiVoice Office 400

Image of person sittting with a coffee using Mitel One on a mobile device

Looking for a communications system that has all the capabilities typically associated with a large business but a price and form factor to better suit the smaller organization? Mitel’s MiVoice Office 400 could be just what you are looking for. We have built on our strong heritage and continue to innovate to bring you a flexible system offering everything from simple analog telephony to full Unified Communications and video and video collaboration – taking the best of on-site solutions and complementing it with some cloud based services to help keep your up to date but in control.

Support

Is this product right for you?

Supports Multiple User Profiles

User profile Telephony users IP users Entry users Premier Users Elite Users
Profile Occasional, lift, security, door phone, etc. Need voice-based services Need voice, chat, and softphone Needs voice, chat, softphone and collaboration tools Needs voice, chat, softphone, collaboration and other specialist services (reception, workflow, workgroup)
SIP desktop -
Mitel One - -
MiTeam Meetings - - -
ACD agent and operator - - - -

  • Collaboration with Mitel One

    Mitel One on MiVoice Office 400 delivers all the communications needs for a small business in a single application including voice, video, and messaging in one intuitive app on both desktop and mobile. As a cloud-based solution, it’s easy to deploy, always up to date, and supports rapid onboarding with its intuitive design. Communicating and collaborating with employees, partners, and customers has never been easier.
  • Hybrid and remote working

    MiVoice Office 400 provides software and hardware that enhance remote and hybrid working. Your coworkers will get the flexibility and freedom they look for while keeping productivity, reachability, and security at the highest standards.

Versatility for Unified Communications

MiVoice Office 400 can be easily linked with other business applications to better serve your customers and boost employee productivity.

  • Mitel Dialer

    Mitel Dialer is a lightweight, serverless, “click to call” and “call pop-up” application for onsite call managers.

    Learn more
  • MiContact Center Business

    With MiContact Center Business’ sophisticated, omnichannel customer experience management platform, small businesses who require full contact center capabilities can become customer-centric organizations via their own dedicated call center.

    Learn more

Is this product right for you?

Features

  • Wide selection of phones and accessories
  • Easy-to-deploy softphone for PC or mobile with voice, presence, and chat
  • Fully integrated solutions for highly mobile workers (hotdesking, DECT, mobile clients)
  • Video collaboration
  • Easy to connect and integrate with other applications (APIs, CSTA, TAPI)
  • Onboard voice messaging, auto attendant, and audio conferencing
  • Web-based tools for users and administrators
  • Workflows, advanced call routing, and CRM integration
  • Operator console, standalone, or PC-based
  • Directory integrations
  • Cloud connected so applications are always up to date
  • Vertical solutions for hospitality & healthcare including property management systems integration, alarming, billing, notification, and nurse call integration

Support

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