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Migrate Your Communications to the Cloud

Your business needs to focus on what makes it great, not the details of implementing and managing a communications platform. Nowadays, businesses have a choice when it comes to migrating to the cloud. Mitel makes it easy to move by offering both public and private cloud options and allowing you to choose the path that makes the most sense for your company. Simplify your business communications today with next-generation cloud solutions that allow you to be as involved as you want.
Simple and new don’t have to break the bank. With a monthly operating cost, cloud communications eliminates the need to spend a lot of money up front, and flexible plan options are key to mixing and matching features that best fit your business today and tomorrow.

Flexible Options

Whether your business is growing, integrating personal mobile devices or looking to blend environments, we have an option for you.

Secure and Reliable

Mitel’s cloud communications solutions are backed by strong SLAs, built-in redundancy and on-demand scalability to deliver the performance, security and reliability that you need.

Next-gen apps

Use the apps you need with Contact Center at your fingertips plus integrations with tools from Google Chrome™ and Microsoft Skype for Business to Salesforce.

What Is Cloud Communications?

A commonly accepted definition of cloud communications defines the term as internet-based communications that exist beyond hardware designed for telephony. Although VoIP can exist as part of an on-premise deployment, it’s common for cloud communications to be deployed in a server, usually one that is owned by a third-party. Private cloud communications systems can be hosted in a business’s own server, and hybrid cloud communications can be deployed through a combination of methods. Our cloud communications basics blog post offers a deeper look at the different types of cloud deployment models.


Mitel is the #1 market leader in total cloud seats and has been since inception of the Synergy report in 2012. Mitel’s public, private and hybrid cloud solutions have made us the choice of nearly 4.7 million business users worldwide. Thanks – yet again - to our customers and partners for putting your trust in us.

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Advantages of Cloud Communications

Cloud communications provides numerous advantages over on-site and server-based communications systems such as:

Reduced costs: Aging on-site systems are expensive to repair and maintain. Depending on your deployment model, cloud solutions can remove the costs associated with ownership and maintenance from your plate.
Scalability: Cloud solutions easily grow with your business. For hosted cloud communications systems, scalability is as simple as adding another seat for a fixed cost.
Innovation: You can automatically take advantage of new features as they’re added to the cloud system, without additional cost.

considering public cloud?

Ideal for growing businesses and any other business striving to eliminate the hassle and headache of managing their communications infrastructureand the IT personnel and budget that goes along with it.

Learn about MiCloud Connect
considering private cloud?

The perfect solution for large enterprises and any business with high compliance and security requirements aiming to maintain total control over their communications infrastructure.

Learn About MiCloud Flex

Cloud Communications For Dummies 

Innovation is the key to continued growth in today's business environment and cloud-based communications ensure your business is on the leading edge.

Enterprises have been buying phone systems for more than 60 years and until recently, those phone systems required a PBX and on-site equipment. With the advent of cloud communications, now businesses of all sizes can benefit from flexibility, agility, and scalability, to keep everyone connected while keeping costs down.

Learn more about migrating to the cloud
Barometer of cloud telephony adoption in Europe

Mitel’s 2020 Cloud Survey conducted by Spoking Polls

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8 Business Dynamics that Can Be Optimized by the Cloud

If you want to spend less time managing infrastructure and more time focusing on your core business objectives, it’s time to consider the cloud. Step back and take a fresh look at the forces affecting your business.

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Why You Should Consider A Cloud Phone System

With more employees working from home and on the go, increasingly global markets and ever-changing customer demands, today’s workforce requires decision makers to think beyond the traditional phone systems of days past.

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Additional resources to help you migrate to cloud
The Essential Guide to Private Cloud for Business Communications
As more businesses move to the cloud, many are choosing a private cloud solution. Understand the benefits of a private cloud solution to determine if it’s right for you.
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Why You Should Consider a Cloud Phone System
The modern workplace can’t thrive with a traditional phone system. Employees must be able to communicate quickly and seamlessly. Your communications system also must evolve as needs change. Find out why it may be time for a cloud phone system.
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Why Bringing Communications Into the Cloud Matters
Customer expectations have changed. You need to provide an omnichannel experience. Find out how cloud communications provide an effective and integrated communications strategy.
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Mitel customers are migrating to cloud
Case Study

Worldhotels saved money and ensured a global reach with MiCloud Connect.

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Case Study
Michael Johnson Performance Center

The Michael Johnson Performance Center’s communications system wasn’t performing, so they asked Mitel to step up.

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Case Study

Feefo required a solution that offered a simpler way for employees, partners and customers to engage and communicate, whether they were remote or office-based.

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