Mitel — Powering the connections that power your world
Trusted by 70M+ users worldwide

Powering the connections that power your

Communications built for today's demands and tomorrow's possibilities — from AI-enabled collaboration to mission-critical reliability, all on one trusted platform.

70M+ users · 100+ countries
70M+
Users Worldwide
#1
UC Provider Worldwide
2,100
Patents

Your trusted partner in business communications.

Mitel is the market leader in unified communications, trusted by enterprises of all sizes and industries. With decades of experience and a global presence, we're experts at solving the challenges of staying connected in today's fast-paced world. Our proven, resilient solutions ensure your organization communicates securely and is ready for whatever comes next.

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Built for your business

Designed for growth.

Unified Communications and Collaboration

Reliable, cost-effective communication.

Stay connected with essential voice, messaging, and video designed for seamless, efficient operations.

The City of Baltimore gained greater control of operating expenses, reducing carrier costs by 75% and saving thousands of dollars in annual maintenance.

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Explore UC
MiCollab MiCollab — video collaboration
Customer Experience

Smarter communication, stronger connections.

Enhance agent productivity and customer engagement with AI-assisted collaboration, analytics, and integrations.

Connect Group updated their contact center landscape of 80 locations, saving £500,000 in their first year and redirecting ~30% of calls to IVR.

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Discover CX Solutions
Contact Center Contact center agents
Critical Communications

Communication without compromise.

Highly secure, reliable, and designed with industry-specific capabilities for demanding environments.

For Rosewood Schloss Fuschl, Mitel helped reduce operational costs, improve guest communication, and ensure maximum security across the resort.

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Explore Critical Communications
MiVoice Business MiVoice Business — data center
Professional and Managed Services

Expertise when and where you need it.

Maximize communications value or extend IT capacity with Mitel or trusted partners, so solutions perform, and teams focus on what matters most.

An expert services-led approach helped Colerain Township cut costs, boost efficiency, and stay responsive with a tailored, always-connected solution.

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Services Professional services
Healthcare · State of Workforce Communications · 2026

The same question.
Two very different answers.

2,000 IT leaders and workers in healthcare were asked what's working and what isn't. The gap between what leaders see and what clinicians experience tells the real story.

Get the Healthcare insights
97%
say better tools improve productivity
64%
of workers feel pressured to "make it work"
AI support gap — Healthcare
IT Leaders
64%
Workers
15%
Why Mitel

Why businesses choose Mitel.

We don't just sell technology — we enable business continuity, growth and innovation

Scalable & future-ready

Grow without limits with seamless, adaptable communication solutions that evolve when you do.

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Operational efficiency

Unify communication, streamline IT, and empower teams with a platform built for agility.

See how

Cost optimization

Maximize impact with lower TCO, predictable costs, and ROI you can measure.

Optimize now
Reliability and continuity

Reliability & continuity

Carrier-grade resilience, built-in security, and always-on performance you can trust.

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Experience-driven innovation

Experience-driven innovation

Empower employees, engage customers, and gain an edge with proven communication solutions.

See now
Deployment flexibility

Deployment flexibility

Cloud, hybrid, or on-prem — deploy your way, without vendor lock-in or compromise.

Find out how
Healthcare

Healthcare

Utilize secure, compliant, and resilient communications solutions that help improve patient care while supporting the specific needs of healthcare professionals.

55%
are choosing hybrid for better security
75%
choose Mitel for hybrid, cloud, and on-premises options
55%
believe AI in communication will increase staff efficiency
Learn more about Healthcare
Education

Education

Embrace critical communication needs like student safety, teacher-administrator collaboration, sensitive data protection, and hybrid learning for better education outcomes.

81%
select Mitel because of our reliability.
52%
are modernizing their communication infrastructure with a focus on student engagement
61%
are investing in communication AI to improve staff efficiency
Learn more about Education
Financial Services

Financial Services

Empower your financial services operations with resilient unified communications solutions that enhance customer interactions while meeting the rigorous demands of security and regulatory compliance.

54%
are investing in AI to improve customer service response time
88%
choose Mitel for our hybrid, cloud, and on-premises options
66%
are choosing hybrid for the cloud + on-premises mix that supports staff wherever they work
Learn more about Financial Services
Manufacturing

Manufacturing

Use the power of unified communications to connect locations, optimize supply chain workflows, and empower employees to help achieve your goals.

62%
are choosing hybrid for the cloud + on-premises mix that supports staff wherever they work
53%
are investing in AI to improve customer service response time
81%
choose Mitel for the security of our portfolio
Learn more about Manufacturing
Hospitality

Hospitality & Cruise

Scalable, reliable communications provide the ideal guest experience while helping streamline operations.

73%
work with Mitel because of our flexibility
61%
are investing in communication AI to improve staff efficiency
74%
are choosing hybrid for the cloud + on-premises mix that supports staff wherever they work
Learn more about Hospitality & Cruise
Government

Government

Leverage secure, compliant, and resilient communication solutions to support the service and safety of citizens while enhancing the productivity of employees.

75%
By providing greater internal control, Mitel saved Baltimore County 75% of their carrier costs.
~50%
Verhnills District manages ~50% more calls per day without additional resources with Mitel.
>10%
Orion Township earned >10% cost savings with Mitel, compared to their legacy system.
Learn more about Government
0+
Global Partners

Find the right one for your business.

Our global network of trusted partners ensures you get the best solutions tailored to your needs.

Search for your local specialist
Let's talk

See what Mitel can do for your business.

Tell us a bit about your needs and we'll connect you with a communications specialist who understands your industry — no scripts, no runaround.

  • Personalized recommendations from a real expert, not a chatbot
  • Solutions tailored to your industry and size — from 10 seats to 10,000+
  • Same-day response from our team, typically within hours
  • No commitment, no pressure — just a conversation

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