Ashford Council could now entertain the idea of running voice on a virtual host which previously would have seemed unrealistic due to latency issues. Mitel and VMware have made radical steps forward by resolving any latency challenges. By working to integrate Mitel Virtual Solutions and VMware vSphere™ server environments, real-time voice performance is now a trusted application in a virtualized environment, for the first time ever.
Ashford Borough Council has been expanding its voice services with MiVoice Business, and around the MiContact Center Solutions portfolio for several years and has found it to be a robust and reliable solution which provides them with solid options for future expansion.
Mitel UC and Contact Center capabilities enable the City of Subiaco to meet customer service goalsRead More
Located on a small island, with city hall situated only four blocks from the ocean, the City of Atlantic Beach found that maintaining a functioning communications system during extreme weather was often a challenge.Read More
Responsible for delivering the Scottish Government’s nationwide energy efficiency scheme, Warmworks relies on a high-quality contact center function.Read More