Ashford Council could now entertain the idea of running voice on a virtual host which previously would have seemed unrealistic due to latency issues. Mitel and VMware have made radical steps forward by resolving any latency challenges. By working to integrate Mitel Virtual Solutions and VMware vSphere™ server environments, real-time voice performance is now a trusted application in a virtualized environment, for the first time ever.
Ashford Borough Council has been expanding its voice services with MiVoice Business, and around the MiContact Center Solutions portfolio for several years and has found it to be a robust and reliable solution which provides them with solid options for future expansion.
Milton Keynes Council, a local government authority in Buckinghamshire, England, provides a full range of services to nearly a quarter-million residents, including social services, tax, libraries, waste collection/disposal and planning, and is a local education authority.Read More
Mitel UC and Contact Center capabilities enable the City of Subiaco to meet customer service goalsRead More
The City of York Council looked into how the council’s voice and data networks could be managed more efficiently, and turned to Mitel.Read More