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Gearhiser, Peters, Elliott & Cannon, PLLC

At a time when staying connected is paramount, this US law firm chose a Mitel cloud communications system to meet its rapidly evolving needs. The switch boosted the flexibility and efficiency of both its in-office and remote workforces—plus delivered a level of business continuity that put everyone's mind at ease.

Named one of the country's best law firms, Gearhiser, Peters, Elliott & Cannon, PLLC knows how valuable advanced technology is for quality of service. When its aging on-site system began struggling to keep up with its changing needs, the team started a search for the best available communications technology. Their choice not only brought productivity to a new level, but also improved the employee experience for both its in-office and remote workforces.

"At first we considered going with another on-premises system, but InfoSystems, our solutions provider, made the case for a cloud-based solution that would support our immediate needs and provide more flexibility to adjust to any situation as our needs changed." —Patti Russell, Network Administrator

    GOALS
    • greater maintenance support and simplified administration
    • advanced technology to support the firm's evolving needs 
    • more features and capabilities for a growing remote workforce
    RESULTS
    • simplified and much-improved system administration
    • better maintenance support
    • enriched employee experience for both in-office and remote workers
    • peace of mind regarding reliability and business continuity
    • no business disruption or downtime for implementation
    • built-in reliability and redundancy
    • all employees stay connected
    • intuitive call routing
    • easy user adoption
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