• Webinars

UKCCF & Mitel Webinar: AI, Automation, Human Trust

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In this webinar, expert panellists tackle the critical questions facing AI in today’s customer service industry. 

Paul Hughes, CX Lead at Mitel, together with Rob Dalgety and Katie Stabler, discuss the evolving world of CX, where traditional metrics are giving way to
smarter, outcome-driven strategies. From automation ROI and AI’s growing role, to how we measure and truly define success.