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A Complexity Crisis Exists in Healthcare Communications

When every second counts, working through disconnected communication systems can severely jeopardize healthcare outcomes. New research shows how leading healthcare organizations are simplifying communications to support faster, safer care.

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Get the insights on healthcare unified communications trends 

This study surveys 100 U.S. healthcare providers with 1,000+ employees to uncover how they are consolidating and modernizing unified communications to solve today’s “complexity crisis.”  
 

What you’ll learn: 
 

  • How complexity is slowing care and IT 
    Why 44% of respondents find communication infrastructure management to be their greatest operational challenge, and which tasks cause the most friction.  
  • The business case for consolidation 
    Learn why 96% agree that consolidating systems improves their ability to manage and scale communications, and how 97% are already seeing ROI through lower costs, easier scalability, and better compliance.  
  • What hybrid and customizable UC look like in practice 
    See how hybrid environments integrate more tightly with EHR and clinical decision support systems, and why 91% rate customizability as very or critically important for day-to-day efficiency.  
  • Where AI is delivering measurable value today 
    Explore which AI and automation capabilities healthcare leaders trust most, and how they’re being applied across telehealth, workflows, and patient engagement.  

This eBook is built for CIOs, clinical operations leaders, IT directors, and procurement teams who need clear data to guide UC strategy. 

 

Ready to pressure-test your roadmap against peer benchmarks? 
Download Unified Communications Adoption and Trends Within the Healthcare Sector now.