Designing Healthcare Communications for Real-world Complexity

Healthcare communication environments are complex by design, supporting diverse clinical workflows, legacy systems, regulatory requirements, and care models.

New Frost & Sullivan research examines how healthcare IT leaders are modernizing communication infrastructure not by eliminating this complexity, but by architecting systems that can support it securely, reliably, and at scale across hospitals, clinics, and community settings.

Key Research Signals  

• 66% of healthcare organizations say they are overwhelmed by how disparate communication tools are creating operational strain for IT teams
• 66% of healthcare IT leaders identify scalability and reliability as their top infrastructure concerns, regardless of region or care mode
• Over 50% of healthcare IT decisionmakers plan to expand investment in unified communication platforms by 2028 to better support hybrid environments

What You’ll Learn

• How global hospital IT leaders are designing communication architectures that absorb complexity without increasing operational fragility
• Why integrated hybrid models remain the preferred approach across healthcare systems globally
• Where healthcare IT teams are prioritizing communication investments to improve resilience, interoperability, and long‑term sustainability
• Strategic insights into reducing IT burden while maintaining uptime, security, and compliance

Learn why establishing reliable, integrated communication across hybrid environments is no longer simply a strategic advantage for care operations, but a core requirement. Download the Full Healthcare vBook.

^{For over 60 years, Frost & Sullivan has been a global leader in research and advisory, helping organizations identify growth opportunities and navigate transformational change. Their deep expertise in education technology and communication infrastructure provides trusted, data-backed insights that help institutions plan for the future.}