See Why Industry Leaders and Organizations Are Choosing Mitel CX.

At Mitel, we’re confident in the transformative power of Mitel CX to elevate your organization’s communications. But don’t just take our word for it. Explore the impact through the experiences and expertise of our valued customers and respected industry experts.
Mitel CX for Contact Centers

What the Industry Is Saying

Take a look at why industry analysts point to Mitel CX as a pivotal communications solution for modern organizations.

Zeus Kerravala

At Enterprise Connect 2025, we gave analysts an exclusive first look at Mitel CX, Mitel's AI-assisted contact center solution. In his rapid reaction, ZK Research principal analyst Zeus Kerravala complimented the solution's simple user experience and workflow design.

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Dave Michels

At Enterprise Connect, analysts had an exclusive first peek at Mitel CX. TalkingPointz principal analyst Dave Michels believed the solution looked sharp, complete, and robust.

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Blair Pleasant

At Enterprise Connect 2025, we gave analysts an exclusive first look at Mitel CX and heard their rapid reactions. COMMfusion principal analyst Blair Pleasant was "PLEASANTLY surprised!" Why? Watch to find out!

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Customer Success Story: Healthspan

At Healthspan, a leading health and wellness retailer, providing exceptional customer service was paramount. Faced with the challenge of unifying disparate communication channels and empowering their agents, Healthspan turned to Mitel CX. The result? A significant improvement in agent efficiency, streamlined operations, and ultimately a superior experience for their customers. Discover how Mitel CX became a vital part of their journey.

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Mitel CX: Driving Communications Success

Mitel CX is more than just a contact center solution—it’s a versatile, AI-powered platform chosen by organizations looking to optimize their communications. It provides the tools and intelligence that empower organizations to:

  • Elevate Operational Performance: Streamline processes and automate tasks for faster, more efficient operations.
  • Unlock Data-Driven Strategic Advantages: Leverage advanced analytics to gain insights that inform smarter decision-making and continuous improvement.
  • Foster Superior Connections: Create seamless communication and collaboration across your organization, enhancing responsiveness and effectiveness for all stakeholders.
  • Ensure Future-Ready Scalability: Adapt effortlessly to changing market demands and support sustainable growth, built on a foundation recognized for its flexibility and resilience.
  • Optimize Technology Investments:  Benefit from robust security, compliance features, and flexible deployment options that meet rigorous standards and deliver enduring value.
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Ready to Achieve Your Own Success Story?

You’ve seen how Mitel CX consistently delivers proven effectiveness. Now, let’s discuss how it can be tailored to meet your specific organizational goals and deliver measurable value.

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