Mitel’s H-Series family of headsets delivers a range of high-quality business headsets to meet the needs of contact center agents, softphone users, music lovers, and IP deskphone users.
Mitel’s H-Series family of headsets delivers a range of high-quality business headsets to meet the needs of contact center agents, softphone users, music lovers, and IP deskphone users.
Common Features
Designed for All-day Comfort
The H30 Headset is designed to the perfect shape using biometric measurements from hundreds of heads. Soft memory foam cushions mold to your ear’s natural contours and are assembled from durable, premium materials.
Let People Clearly Know You are On the Phone
The busylight provided on the headset’s earcup turns red when you are on a call and can be seen from every angle, alerting colleagues that you’re busy.
Speech Clarity
Contact center agents have indicated that customer conversations are often difficult to hear, which contributes to agent fatigue. Mitel’s headsets for contact center agents are optimized for speech clarity and intelligibility, providing a more pleasant audio experience.
Suppress Household Noise for Remote Workers
The Mitel H-Series provides noise suppression from shielding ear cushions, PeakStop™, and from the smart microphones in your headset.
Headset Developed by the Recognized Headset Leader
Mitel has partnered with Jabra to provide you with the leading headset technology in the market. The Mitel H30 is acknowledged by FORCE technology for outperforming competition as “the world’s best professional digital corded call center headset.”
Headsets for the Way You Work
The Mitel H-Series supports task-based workers such as normal workers who don´t spend all day in meetings or call center agents who wear their headset all day. The call center headsets are built for intense use that demands better durability, better voice quality, and lightweight headsets. The contact center headsets come with a 3-year warranty.
| Comparison | H10 | H20 | H30 | H40 |
|---|---|---|---|---|
| Work Style | Task-based workers | Call center focused | Call center focused | Task-based workers |
| Connection Type | PC & Deskphone | Deskphone Only | PC & Deskphone | PC & Deskphone |
| Wired/Wireless | Wired RJ9 | Wired USB-A | Wired USB-A/C | DECT Wireless - USB & RJ9 |
| Quick disconnect cable | N/A | Yes | ||
| HD Audio & Music Quality | Stereo | Mono | Stereo | Stereo |
| Prevent Breakage, Quick Disconnect | N/A | Yes | Yes | N/A |
| Wearing Styles | 1 | 3 | 1 | 1 |
| Noise Suppression | Passive Noise Cancellation | Air-shock noise suppression mic | Noise cancelling microphone | Noise cancelling microphone |
| Busy Light 360º | Yes | N/A | Yes | N/A |
| Mute/auto-answer | Yes via Boom-arm | Yes | N/A | Yes |
| Jabra PeakStop™ | Yes | Yes | Yes | Yes |
| Jabra SafeTone™ & intelligent volume control | N/A | N/A | Yes | Yes |
| Military-grade DECT security | N/A | N/A | N/A | Yes - DECT Security Level C |
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