MiVoice 1560 PC Operator
Benefits of MiVoice 1560 PC Operator Attendant Console
Manage All Calls from One PC Screen
A quick glance at the PC screen instantly shows you who is calling, engaged, out of the office, or diverted to voicemail, even before the call is forwarded. Calls can be taken, processed, or transferred with a mouse click or by pressing a key.
Tailored to Suit Your Business
Plan the ideal screen and keyboard to enhance the information available to your switchboard operators and significantly improve the entire call process.
Integration with Microsoft Outlook
MiVoice 1560 can gather a lot of information from Microsoft Outlook. Users are informed at all times via the display about absences registered in the Outlook calendar.
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MiVoice 1560 PC Operator
The ability to provide efficient call handling is a key factor for all organizations, small or large. PCs in particular play a critical role in phone-based customer service. As a central point of information, PC Operator enables more efficient handling of call traffic and call management.
IP-Based Variant
More functions are offered by IP PC Operator, the full PC-based version. With MiVoice 1560 IP PC Operator, you can control the operator console functions using the mouse and keyboard, as well as make phone calls via the PC using just the headset plugged directly into the PC. Users can also choose a Bluetooth headset with their PC if it supports Bluetooth. With MiVoice 1560 IP PC Operator, you don’t need an additional MiVoice Office 400 system phone; you use your existing data network.
Aragon Research Names Mitel Contact Center Leader for 2025
As a first-time recipient of the Leader designation for 2025 in the Contact Center Globe, Mitel’s offerings align with the direction of the Contact Center industry and the demands of the market
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